Hey,

Came to say my game does not launch on my Surface Book, I followed the instructions on the Support page but nothing seems to be working Anyone have a fix for this?
Thanks, I tried this and it fixed my launching issues

I'm sorry, but what?!!?
I don't understand any of this thread apart from that the game doesn't start. Like mine.
I explicitly used GoG Galaxy to circumvent different installers and an overloaded harddisk. And after reinstalling twice, nothing. That's a first for a GoG buy.

Yes, that worked. WTH? A piece of [censored] software from 2011?
Really?
Not going to refund. But won't play. Thx a lot.

Same problem here, Installing XNA libraries according "GOG support" post helped. Still I thing that this could be managed in some user more friedly way.

Worked for me!

It seems to be that XNA doesn't work on Windows 10 anymore. On the "Microsoft XNA Framework Redistributable 4.0 Refresh" download page there is no Windows 10 in compatible OSs.

And when I download and run this package on latest Windows 10 anyway, it says that "This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package."

Does anyone have a solution for that?

Please reinstall Microsoft XNA 4.0 Refresh:
https://www.microsoft.com/en-us/download/details.aspx?id=27598

This did it for me, running the game under win10 64 ! :)

XNA Framework Redistributable 4.0 Refresh download is unavailable, at least in my area -- I'm not sure about elsewhere. I tried installing other versions still hosted by Microsoft, but nothing worked. Only solution was to take the risk and download it from unofficial sources. I googled "xnafx40_redist.msi" and luckily found the correct file in an old sourceforge page of a game called "Under Attack XNA" (late thanks to the dev for hosting the file for so long), took the risk downloading it and it worked.

I don't recommend my solution for anyone, though, so I'm not posting links or anything. It did work, but it's not supposed to be like this. If you're having issues like I had, it's on you if you download something that messes up your computer.

I messaged GOG support about this issue, waited almost two weeks with no answer (I'm not complaining, I know they're overwhelmed) and decided to drop the request today since I did manage to get the game working.

may i ask how you manage to do that?

Thank You - this worked for me! Had the same problem on my system W10Pro 64bit 21H2 even though the game worked on my other two PCs (notebooks) with W10 Home with all the latest updates without the need to install this package...