Trying to play ultima 9 but everytime there is a cutscene it crashes - can't get out of the game unless I restart the computer also I can't progress as it is the first cutscene when you go through the portal right at the beginning - I downloaded the latest unofficial patch but it still doesn't work. Any ideas?

Thanks

If you are on Windows 10 or 11, try this possible solution.

So, I got it working, you have to make sure you disable every file possible that has that compatibility option. Not just one executable but multiple 'executable' files - that's what confused me when I first tried that.

Thanks for the help

p.s. how do I mark this one as solved?

You're welcome. Thanks for sharing your solution: this might help other users. Enjoy the game! In order to mark a thread as solved, you must tag a post in the thread as a solution, but you can't mark your own posts as solution to your question.