It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
When I use the normal launch icon, screen remains black and I have to quit in task manager. To launch it properly I need to run the Setup launcher, that means I need to change resolution and setting each time with it. Is there a way to save the Setup settings and launch game with the normal launch icon?
Post edited June 07, 2015 by Psychomorph
avatar
Psychomorph: When I use the normal launch icon, screen remains black and I have to quit in task manager. To launch it properly I need to run the Setup launcher, that means I need to change resolution and setting each time with it. Is there a way to save the Setup settings and launch game with the normal launch icon?
Hi Psycho
I am having exactly the same problem. New hard drive, same W7, DirectX11, TR1-5 downloaded from GOG and installed. TR1&2 work ok. TR4&5 go black screen if launched from the icon (desktop or start menu). Can launch through Setup and will then operate ok (even in refined resolution settings) but on exit reverts to default and still won't launch from the icons. Have you found a way to save the Set Up settings and launch from the Desktop icon? Thanks
Post edited June 19, 2015 by RogerTurner
Haven't found a solution. I do the setup each time. It's a minor annoyance, but it would be nice to have it solved.
Solved by the helpful team at Square Enix Support. Create a new user account and during the set up ensure that it is an administrator. Try running TR4 and 5. With mine both worked fine and will save the video settings between games. Support concluded that there is an issue with something installed on the primary user account which is interfering with the game launch. I will try and find out what the problem is but meanwhile it is easy just to switch users and play through the alternative account. Hope it works for you.