Ok, two problems here which are kind of interlinked ...

The first issue I was having was that the treatment % seemed to be completely unrelated to the actual number of visitors and number of patients treated. It would vary between 5-10% below where I needed it to be to complete the level - even if the actual numbers showed I was well over the required percentage.

The second issue that has now popped up (in addition to the above problem) is that although the visitor counter is working correctly, the cure counter is stuck and is not increasing. The treatment % is still wrong, but if the cure counter does not start up again, I will soon be below the required percentage to complete the level anyway and have an uphill slog to get it back to where it needs to be once the game is working properly again...

In previous levels, when the first problem has cropped up it has resolved itself, but both issues now seem to be dragging on.

Has anyone else experienced this, or have any ideas how to fix it??

Thanks.

What level are you on? And bear in mind that the level won't complete automatically as soon as you reach the required outcomes but waits until the end of June or December before evaluating whether you've won.

I'm on Simpleton hospital - and the cure counter appears to have restarted, although it has not accounted for all the cures it missed whilst it was stuck. I know that the game will only evaluate your progress and allow you to move on at certain times, but the problem is that the game is not recording the numbers properly for the treatment percentage (and previously the number of cures) meaning that even when those certain times come around, the game is not recognising that I have reached the set targets.

For instance, I need to have treated 45% of the visitors to the hospital. At the beginning of the month, the Status/Progress Report states that I have cured 42%. It also states that I have cured 1552 people.

The Charts screen states that I have had 2414 visitors and 1551 cures.

Never mind that I have definitely cured well over 1551 people (thank you stuck cure counter!), 1551 is 64% of 2414 - not 42% as the Progress Report states!

I really have no idea how those percentages work - I just keep plugging away until the game decides I've completed the level :/

I have the same problem. The cure counter is not moving at all. Did you happen to solve this problem later?

Sorry ivannldw I completely missed your post!

I think in the end I got tired of waiting for it to fix itself and just restarted the level.

Back to the beginning completely now though, since my laptop died :'(

Out of the blue, do you or did you interrupt the diagnosis process... like... I recall, when I played that game six or so years ago, I had a problem very similar to you, although I cured many patients, the percentage of treated patients would not increase, and what I discovered was, the diagnosis process goes like this:

Patient visits the GP's office,
Doctor sends the patient to a diagnosis machine,
Patient does a diagnosis exercise,
Patient's diagnosis improves some percentage (by this I mean, some of the possible illnesses are removed from the list of illnesses the patient could have)
Patient revisits the GP's office,
Doctor sends the patient to another diagnosis machine,
Patient does another diagnosis exercise,
Patient's diagnosis improves some more percentage (by this I mean, yet more illnesses are removed from the list of illnesses the patient could have)
Patient re-revisits the GP's office...

This cycle goes on and on until the hospital can pin point with 100% certitude what illness or disease is afflicting the patient, at which point the patient visit the GP's office one last time, the doctor sends the patient to a treatment room, the patient is treated and goes home, and your number of treated patients increase by one.

Now, around the end of the game, in the last two missions, I noticed that, when patients are diagnosed at 100%, they visited the GP's office one last time before getting sent to treatment, and I thought that was a useless step, my GP's offices were way too busy with other patients to waste their time with a patient that was diagnosed at 100%, so, in order to unclog the hospital during rush hour, what I did was scan patients, and whenever I spotted one that was diagnosed at 100%, I sent him or her directly to treatment instead of having him or her visit the GP's office.

Well, it turns out when you send a patient to a treatment, rather than having one of your doctors send them to a treatment, the game doesn't count that patient as being treated, although the patient is cured and returns home, if the doctor didn't ask for the treatment, it doesn't count as if the patient is treated.

And so, during the last two levels in the game, my hospitals were so lean, tightly packed, well designed, well oiled machines, and I was so obsessed with having the most speedy and efficient hospitals, that I started to send patients to the treatment room instead of having my doctors do it, in order to save time. Eventually I noticed I had met every other goals in the mission except the "percentage of patient treated" goal, although I had cured ways more patients than necessary, and that percentage was getting nowhere fast.

I don't know how I managed to link these two seemingly unrelated events, but all that I know is that, as soon I noticed it and stopped interrupting the diagnosis process and stopped sending the patients directly to the treatment rooms, and allowed the patients to visit the GP's office one last time before treatment, that percentage began to raise again, and in the end, although I had to treat several hundreds patients more than necessary, to compensate for the several hundreds patients I directly sent to the treatment rooms, I was able to meet the "percentage of patient treated" goal and finish the game.

So, out of the blue, were you the kind of hospital manager that sent patients directly to the treatment rooms once they were about 95% to 100% diagnosed? Because if you answer "yes", then look no further, the problem is right there.

Sorry for not noticing this thread waaaaaaaaaaaaaaaaaaay earlier

I am bumping this thread because I have the same problem. It says I cured 52% but I need at least 65%. All my other bars are fulfilled and my "thumbs up" indicator is to the extremely right. But now I am stuck.

I also tried to cheat but the pressing F12 to complete level does not work after I dial the secret number in the fax machine.

I would very much like to bump this thread and ask for peoples opinions please. I have played this game on and off for around 15 years - because I love it BUT I dont think I have completed the game once. I have managed to make every single level a streamlined success, played the levels for decades in hospital time...but....in the room where you check your goals and completion status...after the first 6 or so levels the treatment % becomes a huge problem for me.

No matter whether my hospital is booming with people, none of which I am interrupting by sending them to be cured, I am skipping no steps at all, my treatment percentage actually steadily FALLS making the level impossible to complete.

I will have literally millions of dollars in the bank, every room needed, curing almost 100% of a booming population of visitors but my treatment % will fall to 10-20% under what is needed to complete the level, point by point gradually and then just stay there and nothing I can do will bring it back up.

It seems that when I begin the level and my hospital opens the treatment % goes up (say for example I need 65% people treated, it will sky rocket early on to around 80 something %). However....and this is where I just do not understand it....after it peaks the % will gradually fall, no matter WHAT I do and it feels like an unpleasant and un-fun race against time to raise money and cure an impossible number of patients before the treated % falls below the needed %....as then it will NEVER go back up again. The only reason I have managed to progress past the level where it first happened and onward was by having to restart the levels over 50x + JUST to try to win the race against time.

What is happening, can anyone explain this or shed some light on it? Has anyone had this problem before? I would really appreciate knowing :)

Thanks so much.

The main reason for a low % of cured patients is an inefficient hospital. People may take too long to get treatment and die (especially if it's a fast disease) or they may get fed up with waiting for a room to become free and leave. The last thing is especially prone to happen at the operating room.
Don't forget all the people you turn away because you haven't invented the correct treatment yet during a level, they will also lower your %.

The %-treated is always the last goal to be reached but if youre hospital is running smoothly it will raise given enough time. On a level where i have to treat 200 paitents it is not uncommon to have treated over 400 before finishing the level, because the %-number takes so long.
Another note is: If you have serious problems during the level, like a mass evacuation due to an epidemic, or a lot of deaths because of emergencys - that all lowers your %-number and the longer you take for the level, the more patients you have to cure to get the %-number up. Thats just how the numbers work.

So be patient and work on your hospital, see if there are any congestions and double up highly frequented rooms.

I've figured out why this is the case.

My hospital in the second last level had this issue where the % would remain around 59-60% (65% required to win). I had two GP offices with a max queue of 6 and the reception had a max queue of 5, the hospital was very smooth and efficient with 100% of patients being cured with no intervention from myself. In addition there were zero issues and I cruised to the victory conditions except for the treatment % one which made no sense.

I decided to make a third GP office which would mean more patients could enter the hospital, lo and behold over the space of an in-game year the % steadily rose to 65% allowing me to complete the level.

I had capped the reception queue to 5 and GP offices to 6 in order to have a steady number of treatable patients coming through the door, turns out that patients still TRY to visit your hospital when it is 'full' even though you never see them. And those patients count towards your treatment %. So even if you have 100% of patients in the hospital being treated and cured, there's still many more who never visited the hospital in the first place who are reducing your %.

You'll have to make more GP offices and manage the flow of resulting patients in order to increase the treatment %.