Posted May 12, 2016
Hi there. I hope that the GOG team gets this message.
I would just like to thank and compliment everyone there that work for GOG, especially Smunty who helped me with my Small situation.
You see, Recently I purchased The Witcher 3: Wild hunt expansion pass as well as the Hears of stone expansion under My own false pretences that I needed the expansion pass to play the Hearts of Stone expansion.
Smunty, within Exactly 5 hours and 58 minutes, had responded to my Query to Refund the expansion pass to me and explained everything perfectly to leave me without any doubts.
Within +- 72 hours, as Smunty explained, the refund was issued directly back into my account with no problems what-so-ever.
So just from my Side,
Because of Smunty's exquisite service, GOG has gained a loyal Customer that is, in his own mind, the happiest GOG customer alive.
Thank you.
I would just like to thank and compliment everyone there that work for GOG, especially Smunty who helped me with my Small situation.
You see, Recently I purchased The Witcher 3: Wild hunt expansion pass as well as the Hears of stone expansion under My own false pretences that I needed the expansion pass to play the Hearts of Stone expansion.
Smunty, within Exactly 5 hours and 58 minutes, had responded to my Query to Refund the expansion pass to me and explained everything perfectly to leave me without any doubts.
Within +- 72 hours, as Smunty explained, the refund was issued directly back into my account with no problems what-so-ever.
So just from my Side,
Because of Smunty's exquisite service, GOG has gained a loyal Customer that is, in his own mind, the happiest GOG customer alive.
Thank you.