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Gog galaxy cannot do the synchronization with the cloud by an error in red near to the play button.

In other during a lot of mission I can't go forward because the main object are gone, I searched on internet the solution of the mission, and when I go to the point like in the video the objects are absent or while pressing the botton to interact, the movie doesn't start and I can't go forward in the game. I can't doing anything else if I don't complete this principal mission.

During the play a lot of structure are corrupted, when I try to go inside it I see nothing If the mission require to enter in the corrupted house-boat-cave I can't go forword.
Are the problems connected?what I have to do?
Thanks you for your help.
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