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I purchased this game today and it's the same with the Origin version as this game won't launch on my system, just a black screen and then back to desktop again, please release a fix for this game.

My PC spec:
Ryzen 5 1600
Radeon HD 7870
RAM 16GB DDR4
Gigabyte AB-350 Gaming 3

OS: Windows 10 Version 1909

I already installed the 1.3 hotfix, but the game still won't work, please help
Post edited December 30, 2019 by egian
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avatar
egian: I purchased this game today and it's the same with the Origin version as this game won't launch on my system, just a black screen and then back to desktop again, please release a fix for this game.

My PC spec:
Ryzen 5 1600
Radeon HD 7870
RAM 16GB DDR4
Gigabyte AB-350 Gaming 3

OS: Windows 10 Version 1909

I already installed the 1.3 hotfix, but the game still won't work, please help
I recommend that you contact gog support and see if they can help you...The thing is windows 10 receives always updates and they seem to sometimes break older games..I own windows 7 and completed the game fine...Try and contact support and see what happens if not they will probably offer a refund..Although they might take some days since it is winter sale and they probably have a lot of people asking support for different things.
avatar
egian: I purchased this game today and it's the same with the Origin version as this game won't launch on my system, just a black screen and then back to desktop again, please release a fix for this game.

My PC spec:
Ryzen 5 1600
Radeon HD 7870
RAM 16GB DDR4
Gigabyte AB-350 Gaming 3

OS: Windows 10 Version 1909

I already installed the 1.3 hotfix, but the game still won't work, please help
avatar
alexandros050: I recommend that you contact gog support and see if they can help you...The thing is windows 10 receives always updates and they seem to sometimes break older games..I own windows 7 and completed the game fine...Try and contact support and see what happens if not they will probably offer a refund..Although they might take some days since it is winter sale and they probably have a lot of people asking support for different things.
Ok, I will try.