Hey all, if you've any issues with the game, we'll usually ask you to send your log and save files along. This post is a handy guide on where to find those.

1 - where to send them.

Please go to http://support.spookydoorway.com/ and fill in a bug report.

2 - log files.

Depending on what OS you're on your log files are in different places:

- Mac: ~/Library/Logs/Unity/Player.log
- Windows: C:\Users\<yourusername>\AppData\LocalLow\Spooky Doorway\The Darkside Detective\output_log.txt
- Linux: ~/.config/unity3d/Spooky Doorway/The Darkside Detective/Player.log

3 - save files.

Again, depends on your OS. If you're unsure what files to send, send them all.

- Mac: ~/Library/Application Support/Spooky Doorway/The Darkside Detective OR ~/Library/Application Support/com.spookydoorway.darkside.osx
- Windows: C:\Users\<yourusername>\AppData\LocalLow\Spooky Doorway\The Darkside Detective
- Linux: ~/.config/unity3d/Spooky Doorway/The Darkside Detective

Please label your mail with a brief summary of your problem and your OS, and go into more detail in the main body. Our tech gremlins will then try to fix it as soon as possible!

Thanks for your help :)


NOTE:
If mac users are having a hard time finding their files, the user library may be hidden. Try the following:

- Go to Users, click your own name
- Go to the ‘Go’ menu in the toolbar
- Click the Alt (option) button to reveal hidden folders and 'library' will now pop up in the dropdown menu.

Other ways of finding hidden folders are listed here: https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html