Posted March 10, 2019
Greetings Skyfarers,
We are aware some players are experiencing regular crashes in the latest build. We're isolating the problem which seems to be related to a shader, and we'll get a fix out ASAP. This issue is particularly prevalent on OXS, but we have seen the issue occur on Windows 10 too.
If you experience the issue please send us your specs and output logs to skies@failbettergames.com as this will help us diagnose the problem. Please note that our ticketing system can only accept files up to 7MB. If your output log is larger than this (highly likely in cases like these) you'll need to zip it up.
In the meantime please make sure your drivers are up to date. This is especially important for Intel integrated GPUs. Try these websites for finding updated video drivers:
Intel: https://downloadcenter.intel.com/
ATI: http://support.amd.com/en-us/download
NVIDIA: http://www.nvidia.co.uk/Download/index.aspx
We are aware some players are experiencing regular crashes in the latest build. We're isolating the problem which seems to be related to a shader, and we'll get a fix out ASAP. This issue is particularly prevalent on OXS, but we have seen the issue occur on Windows 10 too.
If you experience the issue please send us your specs and output logs to skies@failbettergames.com as this will help us diagnose the problem. Please note that our ticketing system can only accept files up to 7MB. If your output log is larger than this (highly likely in cases like these) you'll need to zip it up.
In the meantime please make sure your drivers are up to date. This is especially important for Intel integrated GPUs. Try these websites for finding updated video drivers:
Intel: https://downloadcenter.intel.com/
ATI: http://support.amd.com/en-us/download
NVIDIA: http://www.nvidia.co.uk/Download/index.aspx
