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Stronghold seriesProblem: Sound cutting out during cutscenes? (Bik files)(19 posts)solved(19 posts)solved
(19 posts)solved
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Posted January 28, 2009
During videos (bik/bink files) the audio constantly cuts out on me, it plays a couple of seconds, then goes out a few seconds, then back in. Basically makes them unwatchable.
This has been a problem that I can not figure out for the life of me.
It happens with about any bik file in any game, really annoying because a lot of games use them (especially older ones) and I can't fix it.
I'm running on an Asus p5q-deluxe via the onboard HD audio from Soundmax. I have the only drivers for it (great support there soundmax/asus).
I have tried:
Turning off sound acceleration
Uninstall/reinstalling drivers
Making sure there's no conflicts in audio
uninstall the bik32.dll and install the bik player from Radtools.
None of it works at all.
There is one game that plays a bik file fine, Left 4 dead. The intro to it plays fine with no problems, and I can't figure out why it does. It has a bik32.dll in it's folder and I've tried putting that one in other games folders but no go, they still stutter.
If anyone could help me with this issue I would love you forever, it's sooooooo annoying and I just built this pc a few months back for gaming, which makes it a real headache since it happens so often.
This question / problem has been solved by ST Nathanimage
Posted April 16, 2009
I had exactly the same problem (P5Q Pro) and finally found a solution. Hope it helps you too.
Turned out the problem was caused by ATI's Catalyst Control Center. If you're running CCC, just closing it isn't enough. I had to actually prevent it from running at startup. That completely solved my bink file stuttering problem.
I tried to debug further, but couldn't find any individual setting in CCC responsible. (And like I said, even if it's closed (completely - not present in system tray), the problem occurs as long as it was open at some point since the last restart.)
Cheers,
Nathan
Post edited April 16, 2009 by Resil
Posted April 16, 2009
Scratch that. Looked like that was the problem, but it wasn't.
The real problem was CPU throttling. I had to turn off "C1E Support" in the bios to prevent the CPU speed being reduced to 2GHz from 3GHz to conserve power. With that done, the problem is definitely solved. (I'm sure this time. :) )
Of course, it's a bit wasteful having the CPU running at full speed all the time, so I may try installing the ASUS power-saving tools. But for now, it works.
Posted July 11, 2009
avatar
ST Nathan: Scratch that. Looked like that was the problem, but it wasn't.
The real problem was CPU throttling. I had to turn off "C1E Support" in the bios to prevent the CPU speed being reduced to 2GHz from 3GHz to conserve power. With that done, the problem is definitely solved. (I'm sure this time. :) )
Of course, it's a bit wasteful having the CPU running at full speed all the time, so I may try installing the ASUS power-saving tools. But for now, it works.

Yep that was the problem for me as well (sorry I didn't reply earlier, kind of forgot about it).
Seems that bink files juts do not like your cpu running at anything but full speed and if it's throttled down when it's idle to save power/cool then when bink plays the files all mess up sync/sound for some reason.
Posted October 23, 2009
Hi i have exactly the same problem, i've tired both, unistalling the CCC and C1E support off in bios. Without any results. Have you got any idea what more can cause the problem?
I have P5Q and 3GHz.
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Stronghold seriesProblem: Sound cutting out during cutscenes? (Bik files)(19 posts)solved(19 posts)solved
(19 posts)solved