Posted February 13, 2020
If you are having problems with lockups on level load, starting a new game or other issues with Stellar Tactics - see the notes below.
FSecure
You must exclude the entire "Stellar Tactics" game install folder from F-secure and especially "Deepguard". The game may not launch correctly and can have numerous issues if you have this application installed.
Low framerate on Laptops
Check that your system is correctly set to use your "dedicated graphics accelerator". Many laptops come with two GPU's, one that uses low power for general desktop applications and a second dedicated game GPU (NVidia, AMD) for games. You may need to manually set your laptop to use your dedicated game graphics accelerator with Stellar Tactics.
Low framerate on Radeon
1) Radeon Settings
2) Click Gaming
3) Scroll down to Stellar Tactics and click on it
4) Change Wait for Vertical Refresh to Always Off
UI Scaling issues on 4k displays or other displays
If you are having issues running the game in 4k mode, make sure your monitor is scaled in you PC's settings to 100% - many scale by default to 125% which may break the game display.
1) Open the game install folder
2) Right click the StellarTactics.exe file
3) Select the compatibility tab
4) Check "Disable fullscreen optimizations"
5) Check Run this program as an administrator
6) Click the Change high DPI settings
7) Select both check boxes - for the second check box select "Application" from the drop down box
The game locks up after creating a new character and pressing the “Start Game” button.
This problem is very rare and is generally caused by your antivirus application or initialization of installed driver dependencies.
Restart your computer.
Launch GOG as an administrator (Close GOG Galaxy and then right click and “Run as administrator”)
Make sure to add an exception for Stellar Tactics in your anti-virus and malware applications and then launch the game.
If that does not work, uninstall your anti-virus application and run Stellar Tactics and see if that solves the problem. Then, reinstall the anti-virus application after running the game.
Additional steps you can take are listed below if the above does not solve the problem.
The game exits/locks up/crashes when moving between areas or when first launching the game after the first screen.
Make sure to add an exception for Stellar Tactics in your anti-virus and malware applications and then launch the game.
Turn off optimization programs. (E.G. Intel Turbo Boost Max, GeForce Experience, etc.)
Make sure that VSYNC (Vertical sync) is set to application controlled in your video driver panel
Exit GOG completely (quit GOG Galaxy) and then run GOG Galaxy as an administrator (Right-click the GOG Galaxy icon and “Run as administrator”)
Update your graphic card drivers
Update your systems, audio drivers
Update Windows
Verify your game files in GOG Galaxy
Lower graphics settings in the game options menu (SSAO, Shadows, etc)
Turn off overclocking on your GPU, CPU if overclocked.
Revert to an older version of your graphic card drivers
Perform a clean boot according to Microsoft support [https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows] with minimal programs running in the background to see if there is a conflict – run the game in this mode. If the game runs with no issues, then another application is causing a conflict.
Uninstall and reinstall the game
AMD Video cards
If you are running the following GPU's, AMD is no longer supporting them. Stellar Tactics will only work if you are running the Radeon Software Crimson Edition Beta for these specific video cards - link below.
AMD Radeon™ R5 235X, Radeon™ R5 235, Radeon™ R5 230, Radeon™ R5 220, Radeon™ HD 8470, Radeon™ HD 8350, Radeon™ HD 8000 (D/G variants), Radeon™ HD 7000 Series (HD 7600 and below), Radeon™ HD 6000 Series, and Radeon™ HD 5000 Series
AMD support site with drivers - https://www.amd.com/en/support
Select your card - then your OS at the selected page and then choose the Crimson Edition Beta version of the drivers.
FSecure
You must exclude the entire "Stellar Tactics" game install folder from F-secure and especially "Deepguard". The game may not launch correctly and can have numerous issues if you have this application installed.
Low framerate on Laptops
Check that your system is correctly set to use your "dedicated graphics accelerator". Many laptops come with two GPU's, one that uses low power for general desktop applications and a second dedicated game GPU (NVidia, AMD) for games. You may need to manually set your laptop to use your dedicated game graphics accelerator with Stellar Tactics.
Low framerate on Radeon
1) Radeon Settings
2) Click Gaming
3) Scroll down to Stellar Tactics and click on it
4) Change Wait for Vertical Refresh to Always Off
UI Scaling issues on 4k displays or other displays
If you are having issues running the game in 4k mode, make sure your monitor is scaled in you PC's settings to 100% - many scale by default to 125% which may break the game display.
1) Open the game install folder
2) Right click the StellarTactics.exe file
3) Select the compatibility tab
4) Check "Disable fullscreen optimizations"
5) Check Run this program as an administrator
6) Click the Change high DPI settings
7) Select both check boxes - for the second check box select "Application" from the drop down box
The game locks up after creating a new character and pressing the “Start Game” button.
This problem is very rare and is generally caused by your antivirus application or initialization of installed driver dependencies.
Restart your computer.
Launch GOG as an administrator (Close GOG Galaxy and then right click and “Run as administrator”)
Make sure to add an exception for Stellar Tactics in your anti-virus and malware applications and then launch the game.
If that does not work, uninstall your anti-virus application and run Stellar Tactics and see if that solves the problem. Then, reinstall the anti-virus application after running the game.
Additional steps you can take are listed below if the above does not solve the problem.
The game exits/locks up/crashes when moving between areas or when first launching the game after the first screen.
Make sure to add an exception for Stellar Tactics in your anti-virus and malware applications and then launch the game.
Turn off optimization programs. (E.G. Intel Turbo Boost Max, GeForce Experience, etc.)
Make sure that VSYNC (Vertical sync) is set to application controlled in your video driver panel
Exit GOG completely (quit GOG Galaxy) and then run GOG Galaxy as an administrator (Right-click the GOG Galaxy icon and “Run as administrator”)
Update your graphic card drivers
Update your systems, audio drivers
Update Windows
Verify your game files in GOG Galaxy
Lower graphics settings in the game options menu (SSAO, Shadows, etc)
Turn off overclocking on your GPU, CPU if overclocked.
Revert to an older version of your graphic card drivers
Perform a clean boot according to Microsoft support [https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows] with minimal programs running in the background to see if there is a conflict – run the game in this mode. If the game runs with no issues, then another application is causing a conflict.
Uninstall and reinstall the game
AMD Video cards
If you are running the following GPU's, AMD is no longer supporting them. Stellar Tactics will only work if you are running the Radeon Software Crimson Edition Beta for these specific video cards - link below.
AMD Radeon™ R5 235X, Radeon™ R5 235, Radeon™ R5 230, Radeon™ R5 220, Radeon™ HD 8470, Radeon™ HD 8350, Radeon™ HD 8000 (D/G variants), Radeon™ HD 7000 Series (HD 7600 and below), Radeon™ HD 6000 Series, and Radeon™ HD 5000 Series
AMD support site with drivers - https://www.amd.com/en/support
Select your card - then your OS at the selected page and then choose the Crimson Edition Beta version of the drivers.