when I collect fragments as james and walk in the direction of the appartment door, the game freezes and I have to force close it.

I meant when I collect fragments as john. the freeze happens also in other directions in the appartment after I collected at least the first fragment next to the cutszene. it doesn't freeze when I omit this fragment and only collect the other fragments in the appartment.

please fix.

WIN10 - INTEL i7-7700k 4.2GHz 32GB RAM - GEFORCE GTX 1080 8GB VRAM