Both of you probably need to reinstall
Or...
try these:
Run Steam as Admin if you are using Steam version after completely closing Steam
http://steamcommunity.com/app/6060/discussions/0/613957600532345622/
http://steamcommunity.com/app/6060/guides/?searchText=crash+fix&browsefilter=trend&requiredtags%5B%5D=-1#scrollTop=0 for Windows 10:
set resolution to MAX and make sure anti-aliasing is off
other things you can try:
if you have a black screen, try this:
http://prntscr.com/8288sp -
http://oi65.tinypic.com/33m0x3d.jpg (screenshot)
-
http://steamcommunity.com/app/6060/discussions/0/611703999972108103/
enable stereo mix
How to Enable Stereo Mix:
Start > Control Panel > Sound > Recording tab > If you don't see Stereo Mix, right click and select Show Disabled Devices > Enable Stereo Mix
(If you still don't see Stereo Mix, try to plug in a mic and enable it)
http://www.howtogeek.com/howto/39532/how-to-enable-stereo-mix-in-windows-7-to-record-audio/
https://www.google.com/search?q=how+to+enable+stereo+mix&client=aff-maxthon-maxthon4&channel=t28&gws_rd=ssl if plugging in a mic or headphones into the mic port does not make Stereo Mix show up, try downloading:
https://www.google.ca/search?site=&source=hp&q=stereo+mix+download&oq=stereo+mix+download&gs_l=hp.3..0l9.2880.7537.0.7660.23.16.2.5.5.0.122.1212.14j2.16.0....0...1c.1.64.hp..0.23.1224...0i131j0i10j0i3.WjTPLCJ_DpA run as admin;
go to right click on the entire SWBF2 folder (located here: C:\Program Files (x86)\Steam\steamapps\common) and going to:
Properties > Security > Edit > Choose your User > give it full permissions by clicking the Allow on everything there > Apply. > Advanced > Add Permissions if you like > at the top change OWNER to your main User. > hit Apply. > then go back to C:\Program Files (x86)\Steam\steamapps\common > click SWBF2 > GameData > right click on SWBF2 > at the top it should say Run as Administrator, try to run it that way, if that doesn't help, right click again > go to Properties > Compatibility > Run the program in Compatibility Mode. In Security make sure you have admin rights there also, simply go to security and check. click Edit to change Permissions, click Advanced to change Owner and more Permissions just like before with the SWBF2 folder.
delete vidmode
(vidmode is located here: C:\Program Files (x86)\Steam\steamapps\common\Star Wars Battlefront II\GameData\DATA\_LVL_PC )
plug something into microphone port
if your game only crashes on a certain map, go to: Library > right click SWBF2 > Properties > Local Files > Verify Game Cache
(this removes mods, etc btw if you have any)
if your game crashes on a modded map/etc uninstall it and reinstall.