extesy: I contacted GOG support and they recommended creating a THQ ticket (which I already did) and also emailing support@quanticlab.com (which I just did). I think it would help if everyone from this thread also emailed them, otherwise the developers might ignore the problem.
quanticlab? Are you sure? I am in close contact with THQN (see official SpellForce discord server by THQN) and this is news to me that a new studio got asigned to it.
For everyone reading this, please do only use this ticket system here.
https://redmine.thqnordic.com/projects/spellforce-3-reforced-community/issues/new I push your ticket ID's directly to the Community Managers and sometimes the producers if its critical and in my range of connection.