It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
Planetary DustoffCorrupted graphics(12 posts)(12 posts)
(12 posts)
Pages:
1
This is my favourite topic
Posted February 23, 2019
Hi all,
I just purchased the game and when I try to load it and it enters the game menu, it just displays corrupted graphics (usually of whatever image happens to be behind it on my desktop). Any ideas on what can be done to fix this?

My computer is a:
Macbook Pro 13", Early 2011
2.3 Ghz Intel Core i5
8 GB 1333 MHz DDR3
Intel HD Graphics 3000 512 MB
Attachments:
screen_shot_2019.png (426 Kb)
screen_shot_2019.png (441 Kb)
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted February 23, 2019
avatar
thetacojoe: Hi all,
I just purchased the game and when I try to load it and it enters the game menu, it just displays corrupted graphics (usually of whatever image happens to be behind it on my desktop). Any ideas on what can be done to fix this?

My computer is a:
Macbook Pro 13", Early 2011
2.3 Ghz Intel Core i5
8 GB 1333 MHz DDR3
Intel HD Graphics 3000 512 MB
Hi!

We're sorry to hear you are experiencing problems. From what I can see this seems to be an issue with running out of graphics memory. We'll be updating the minimum system requirements and we will be looking into a potential solution for this in an upcoming release, hopefully in the coming week. In the meantime I don't think there is much you can do on your side except for closing as many other apps running in the background as possible, unfortunately.

Albin at Rymdfall
Posted February 23, 2019
Hi,

Just wanted to give you an update on this issue. We've been able to drastically reduce the graphics memory used and will be updating the game as soon as possible. I'll post here when that happens and we can check if this fixes your issues.

Albin at Rymdfall
Posted February 24, 2019
avatar
rymdfall: Hi,

Just wanted to give you an update on this issue. We've been able to drastically reduce the graphics memory used and will be updating the game as soon as possible. I'll post here when that happens and we can check if this fixes your issues.

Albin at Rymdfall
That's great to hear. I'm looking forward to the update.

Thank you.
Posted February 25, 2019
avatar
rymdfall: Hi,

Just wanted to give you an update on this issue. We've been able to drastically reduce the graphics memory used and will be updating the game as soon as possible. I'll post here when that happens and we can check if this fixes your issues.

Albin at Rymdfall
avatar
thetacojoe: That's great to hear. I'm looking forward to the update.

Thank you.
Just wanted to let you know what we've pushed 0.2.1.1002 live which reduces the video memory usage. Please let us know if this resolves your issue!
Posted March 03, 2019
avatar
thetacojoe: That's great to hear. I'm looking forward to the update.

Thank you.
avatar
rymdfall: Just wanted to let you know what we've pushed 0.2.1.1002 live which reduces the video memory usage. Please let us know if this resolves your issue!
I updated the game file through GOG Galaxy, and it still had the same problem.

I have also noticed that you have updated the video memory requirements to 1 GB, which is beyond what my MBP has. Is there any chance that this will receive more updates to further reduce video memory requirements?
Posted March 04, 2019
Hi. Sorry to hear you're still having problems. We put that requirement there to put a number on it to not mislead people.

The game should use about 128 MB of video memory now which leads me to believe that it might not be a memory issue after all. We will put in some more thorough diagnostics in a special build I can give you access too, hopefully later this week.
Posted March 22, 2019
avatar
rymdfall: Hi. Sorry to hear you're still having problems. We put that requirement there to put a number on it to not mislead people.

The game should use about 128 MB of video memory now which leads me to believe that it might not be a memory issue after all. We will put in some more thorough diagnostics in a special build I can give you access too, hopefully later this week.
So have there been any updates with respect to this issue?
Posted March 23, 2019
Yes. I'm sorry for the late response, we've been quite busy!

As we do not yet know for certain what's causing this issue, we've created a separate channel which contains a diagnostics build. Here's a guide on how to access it: https://galaxy-support.gog.com/hc/en-us/articles/115001756065-Accessing-Beta-Channels-in-the-GOG-Galaxy-Client?flash_digest=23c61371af637fcd6b9c3dc773b59ea60fcfbd0f

The password for the channel is tRl0ay33 and the channel should show up as "diagnostics".

We did some small changes which might help with the issue, but in any case we've also added a lot of debugging information. Please send us a copy of the log if it does not sort out the issue!
Posted May 08, 2019
I tried running the diagnostic build and got the same result, here is the log:

[CORE] Resources directory is /Applications/Planetary Dustoff.app/Contents/Resources, user directory is /Users/andrewnorwood/Documents/Planetary Dustoff
[CORE] Compiled against SDL 2.0.8 (hg-11914:f1084c419f33), linked against SDL 2.0.8 (hg-11914:f1084c419f33)
[INPUT] Added 27 controller mappings from /Applications/Planetary Dustoff.app/Contents/Resources/gamecontrollerdb.txt
[INPUT] Could not add mappings from /Users/andrewnorwood/Documents/Planetary Dustoff/gamecontrollerdb.txt: Invalid RWops
Reading options from /Users/andrewnorwood/Documents/Planetary Dustoff/options.ini
Unknown option "drawHUD" in /Users/andrewnorwood/Documents/Planetary Dustoff/options.ini
[GOG GALAXY] GOG Galaxy initialized.
[MODS] Looking for mods in /Applications/Planetary Dustoff.app/Contents/Resources/Mods
[MODS] Looking for mods in /Users/andrewnorwood/Documents/Planetary Dustoff/Mods
Reading mod listing from /Users/andrewnorwood/Documents/Planetary Dustoff/mods.ini
[RENDERER] Chose monitor 0 (Color LCD, 1280x800@60) at resolution 480x270
[RENDERER] Intel Inc. Intel HD Graphics 3000 OpenGL Engine
[RENDERER] OpenGL 3.3 INTEL-10.4.14, GLSL 3.30
[RENDERER] Window size: 1280x800, framebuffer size: 1280x800
[SOUND] Found 12 music tracks in /Applications/Planetary Dustoff.app/Contents/Resources/Audio/Music
[SOUND] Found 155 sound tracks in /Applications/Planetary Dustoff.app/Contents/Resources/Audio/Sounds
[RESOURCES] Loading scripts from /Applications/Planetary Dustoff.app/Contents/Resources/Scripts
[RESOURCES] Found 6 scripts in /Applications/Planetary Dustoff.app/Contents/Resources/Scripts
[RESOURCES] Found 4 scripts in /Applications/Planetary Dustoff.app/Contents/Resources/Scripts/Library
[RESOURCES] Found 3 scripts in /Applications/Planetary Dustoff.app/Contents/Resources/Scripts/UI
[RESOURCES] Found 1 script in /Applications/Planetary Dustoff.app/Contents/Resources/Scripts/Loot
[RESOURCES] Found 584 scripts in /Applications/Planetary Dustoff.app/Contents/Resources/Scripts/Entities
[RESOURCES] Found 112 scripts in /Applications/Planetary Dustoff.app/Contents/Resources/Scripts/Particles
[RESOURCES] Found 1 script in /Applications/Planetary Dustoff.app/Contents/Resources/Scripts/Dependent
[RESOURCES] Found 19 scripts in /Applications/Planetary Dustoff.app/Contents/Resources/Scripts/Components
[RESOURCES] Found 1 script in /Applications/Planetary Dustoff.app/Contents/Resources/Scripts/Modules
[RESOURCES] Found 18 scripts in /Applications/Planetary Dustoff.app/Contents/Resources/Scripts/Levels
[RESOURCES] Loaded 749 scripts in /Applications/Planetary Dustoff.app/Contents/Resources/Scripts!
[RESOURCES] Loaded images from /Applications/Planetary Dustoff.app/Contents/Resources/Images/Images
[RESOURCES] Found 2161 images!
[RESOURCES] Generating texture atlases...
[RESOURCES] Generating texture atlas took 178.264764 ms
Tried to pop 1 element but there's only 0 elements on the Lua stack, popping 0 elements intead!
[RENDERER] Screen scale set to: 2.666667
[GOG GALAXY] OnOperationalStateChanged
[GOG GALAXY] OnConnectionStateChange
[GOG GALAXY] OnConnectionStateChange: GOG_SERVICES_CONNECTION_STATE_CONNECTED
[GOG GALAXY] OnUserStatsAndAchievementsRetrieveSuccess
[GOG GALAXY] OnOverlayStateChanged
[GOG GALAXY] OnOverlayStateChanged: OVERLAY_STATE_INITIALIZED
Posted May 14, 2019
Hi,

With this information we're unable to reproduce your problem and I am unsure of when, or if, we can resolve it. Unfortunately, I think your best bet currently would perhaps be to refund or try the game on another system.

Sorry for any inconvenience!
Posted June 07, 2022
avatar
rymdfall: Hi,

With this information we're unable to reproduce your problem and I am unsure of when, or if, we can resolve it. Unfortunately, I think your best bet currently would perhaps be to refund or try the game on another system.

Sorry for any inconvenience!
Hello.
The description for the game says:
"Enjoy the entrancing, 45 minute long, original soundtrack in its uncompressed format."
But it doesn't list it as an extra/goodie and it's not for sale anywhere?
Pages:
1
This is my favourite topic
Community
Planetary DustoffCorrupted graphics(12 posts)(12 posts)
(12 posts)