Hey. Wonder if anyone could help me with som advice.

I got built a brand new PC and installed Geforce RTX drivers, MS Visual C++ of all years, and other games installed by GOG.COM runs nicely from my GOG Galaxy. All games except Patron.

Now, since the game runs fine on my older computer I tried installing windows 10 on my new computer. Did not work. Neither on Windows 11. Tried reinstalling the game on a different drive did not work either.

Tried giving the whole map all rights under Properties and I tried running it as Administrator. Did not work either. It simply closes the game launcher window.

I have tied reinstalling DirectX too. Got DirectX 12 installed according to DxDiag. I also tried offline install of the game.

Now, I have soon tried everything I can think of. So if anyone could think of something else, I would be happy to try it!

Here is the PatreonLog text:

---------------------------------------
Patron - Debug File
Version: GOG 1.310.0 (WX)
Time:16.11.2022. 23:21
---------------------------------------
WhaleX v3.000.0
---------------------------------------
Windows
Hardware:
Memory:
TotalPhys:65240
AvailPhys:58660
AvailVirt:134213456
AvailPage:64721
System:
NumberOfProcessors:24
Processor:9 Revision:38658
Processor:9
ProcessorType:38658
ProcessorLevel:6
---------------------------------------
Release version
VersionConfirm: GOG - 1.310.0
GameSaveVersion: 137
LoadConfigFile>>
LoadOptions>>
OverwriteOptions
Changelanguage
InitTextTables <0> start
TextTable load: Data\Texts\english\misc.txt
misc TextTables ok
LoadOptions<<
LoadConfigFile<<
DesktopResolution: 3840 x 2160
CheckGraphiscAdapterA
Adapter: <NVIDIA GeForce RTX 3090> (24340)
Adapter: <Microsoft Basic Render Driver> (0)
CheckGraphiscAdapterB
CheckGraphiscAdapterC
LoadProfile>>>
SaveProfile>>>
RandomSeed: 1668637288
CreateWindow: 1920 x 1080
SetWindowsFocus: 1 1
CreateWindow<<<
ShowWindow>>> CmdShow:1
ShowWindow<<<
InitGogGalaxy: user not loged!
Error! Failed to instantiate discord core! err 4
EngineInit>>>
CreateDeviceAndSwapChain: 1920 x 1080
Resolution:1024x768 N:60004 D:1000 S:0 1 F:28
Resolution:1152x864 N:75000 D:1000 S:0 1 F:28
Resolution:1280x720 N:50000 D:1000 S:0 1 F:28
Resolution:1360x768 N:59887 D:1000 S:0 1 F:28
Resolution:1440x900 N:59887 D:1000 S:0 1 F:28
Resolution:1600x1024 N:59954 D:1000 S:0 1 F:28
Resolution:1680x1050 N:59954 D:1000 S:0 1 F:28
Resolution:1920x1080 N:50000 D:1000 S:0 1 F:28
Resolution:2048x1536 N:59940 D:1000 S:0 1 F:28
Resolution:2560x1440 N:59951 D:1000 S:0 1 F:28
Resolution:3840x2160 N:59940 D:1000 S:0 1 F:28
Refresh Numerator: 143912 Denominator: 1000
Graphics:
VideoCardDescription:<NVIDIA GeForce RTX 3090>
VideoCardMemory: 24340 MB
DedicatedSystemMemory: 0 MB
SharedSystemMemory: 32620 MB
DirectXVersion: DX11.0
SwapChainDesc BufferDesc.Width: 1920
SwapChainDesc BufferDesc.Height: 1080
SwapChainDesc BufferDesc.RefreshRate: 143912 1000
SwapChainDesc BufferDesc.Format: 28
SwapChainDesc BufferDesc.ScanlineOrdering: 0
SwapChainDesc BufferDesc.Scaling: 0
SwapChainDesc SampleDesc: 1 (1) : 0 (0)
SwapChainDesc BufferUsage: 32
SwapChainDesc BufferCount: 1
SwapChainDesc Windowed: 0
SwapChainDesc SwapEffect: 0
SwapChainDesc Flags: 2
SwapChainDesc OutputWindow: OK
DXDevice Phase 1
DXDevice Phase 2
DXDevice Phase 3
S_OK
DXDevice Phase 4
DXDevice Phase 5
S_OK
DXDevice Phase 6
DXDevice Phase 7
S_OK
DXDevice OK!
WindowResolution: 1920 x 1080
RenderTargetResolution: 1920 x 1080
vsync: YES
FullScreenAtStart: YES
---------------------------------------
CreateDirectX Start!
CreateDirectX P0
CreateDirectX P1
CreateDirectX P2A
CreateDirectX P2B
CreateDirectX P3
CreateDirectX End!
ShadowsOn: YES
CascadeLevels: 1
ShadowMapSize: 2048
---------------------------------------
Multisampling:
MultisamplingCount: 1
MultisamplingQuality: 0
Additional:
TextureQuality: 2
EnviromentQuality: 2
---------------------------------------
CreateSoundUnit>>>
XAudio2Create ok
CreateSoundUnit<<<
InitTextureShaderVertexBuffer

That's exactly what I've had since 1.3x. Version 1.2x ran great, not at all after update 1.310. The settings window opens and before I can click anything, the window closes again.

Unfortunately, there is no developer support here on GOG, so we must hope for a new update.

Translated with Google


----------


---------------------------------------
Patron - Debug File
Version: GOG 1.310.0 (WX)
Time:23.11.2022. 9:10
---------------------------------------
WhaleX v3.000.0
---------------------------------------
Windows
Hardware:
Memory:
TotalPhys:32445
AvailPhys:24047
AvailVirt:134213474
AvailPage:26143
System:
NumberOfProcessors:16
Processor:9 Revision:36097
Processor:9
ProcessorType:36097
ProcessorLevel:6
---------------------------------------
Release version
VersionConfirm: GOG - 1.310.0
GameSaveVersion: 137
LoadConfigFile>>
LoadOptions>>
OverwriteOptions
Changelanguage
InitTextTables <0> start
TextTable load: Data\Texts\english\misc.txt
misc TextTables ok
LoadOptions<<
LoadConfigFile<<
DesktopResolution: 3840 x 2160
CheckGraphiscAdapterA
Adapter: <Intel(R) UHD Graphics> (128)
Adapter: <NVIDIA GeForce RTX 3080 Laptop GPU> (16191)
Adapter: <Microsoft Basic Render Driver> (0)
CheckGraphiscAdapterB
CheckGraphiscAdapterC
Warning! EnumOutputs fail A! <1> Adapter:-2005270526
DXGI_ERROR_NOT_FOUND
LoadProfile>>>
SaveProfile>>>
RandomSeed: 1669191056
CreateWindow: 1920 x 1080
SetWindowsFocus: 1 1
CreateWindow<<<
ShowWindow>>> CmdShow:1
ShowWindow<<<
InitGogGalaxy: user not loged!
Error! Failed to instantiate discord core! err 4
EngineInit>>>
CreateDeviceAndSwapChain: 1920 x 1080
Resolution:1024x768 N:2400 D:100 S:0 1 F:28
Resolution:1152x864 N:2400 D:100 S:0 1 F:28
Resolution:1280x720 N:2400 D:100 S:0 1 F:28
Resolution:1360x768 N:2400 D:100 S:0 1 F:28
Resolution:1400x1050 N:2400 D:100 S:0 1 F:28
Resolution:1440x900 N:2400 D:100 S:0 1 F:28
Resolution:1600x1200 N:2400 D:100 S:0 1 F:28
Resolution:1680x1050 N:2400 D:100 S:0 1 F:28
Resolution:1792x1344 N:2400 D:100 S:0 1 F:28
Resolution:1856x1392 N:2400 D:100 S:0 1 F:28
Resolution:1920x1080 N:2400 D:100 S:0 1 F:28
Resolution:2048x1152 N:2400 D:100 S:0 1 F:28
Resolution:2560x1440 N:2400 D:100 S:0 1 F:28
Resolution:3840x2160 N:2400 D:100 S:0 1 F:28
Refresh Numerator: 1073610000 Denominator: 8945440
Graphics:
VideoCardDescription:<Intel(R) UHD Graphics>
VideoCardMemory: 128 MB
DedicatedSystemMemory: 0 MB
SharedSystemMemory: 16222 MB
DirectXVersion: DX11.0
SwapChainDesc BufferDesc.Width: 1920
SwapChainDesc BufferDesc.Height: 1080
SwapChainDesc BufferDesc.RefreshRate: 1073610000 8945440
SwapChainDesc BufferDesc.Format: 28
SwapChainDesc BufferDesc.ScanlineOrdering: 0
SwapChainDesc BufferDesc.Scaling: 0
SwapChainDesc SampleDesc: 1 (1) : 0 (0)
SwapChainDesc BufferUsage: 32
SwapChainDesc BufferCount: 1
SwapChainDesc Windowed: 0
SwapChainDesc SwapEffect: 0
SwapChainDesc Flags: 2
SwapChainDesc OutputWindow: OK
DXDevice Phase 1
DXDevice Phase 2
DXDevice Phase 3
S_OK
DXDevice Phase 4
DXDevice Phase 5
S_OK
DXDevice Phase 6

I passed it all on directly via the homepage and also indicated this thread here. Let's see if they answer. For everyone else, can you also report your concerns there?

https://www.patronnewworld.com/
All the way under under/at Contact.

Translated with Google

UPDATE:

Support via the website requires the following text files: PatronLauncherLog.txt and PatronLog.txt.

Unfortunately, support cannot reproduce Patron's crash. Support-Mail: patron_support@overseer-publishing.com


UPDATE 2:

Support Response:
Thank you for this!
We've ran the analysis, and issue is that some kind of game sound fails to play properly on your machine, audio response cannot be created and game stops working. The very weird part is that in last update we haven't changed absolutely anything regarding any ingame sound or music. Did you perhaps change your audio device, or drivers for audio?

Another possibility is that since Patron uses directX audio libraries, perhaps some of the elements from directX have been misfunctioning. It sometimes happens when Windows update themselves. If that's the case, please re-install directX 11 and all libraries will be replaced and back to optimal state.

My answer:
Unfortunately, DirectX 11 or 12 cannot be installed. I get the message "that a newer or equivalent version is already installed". The installation will then be aborted. I haven't changed anything on my audio and drivers myself. Thanks for the quick help. I will pass this on in the GOG forum and try another Windows update.

I just now installed the new version, it's ok here.

I found this in a quite old post (maybe you already found it):

https://steamcommunity.com/app/1538570/discussions/2/3037102935228648014/

I got an answer from support and added it to my post above (UPDATE 2).

There is no solution in the Steam thread either.

There are links in Steam thread for DirectX redistributables and some advices, although it seems that these are not solutions for everyone, but you may have already tried it all.