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Pathfinder: Wrath of the RighteousOffline Installer download issue(7 posts)(7 posts)
(7 posts)
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This is my favourite topic
Posted September 29, 2022
Not sure if anyone else is having this issue, but I can't seem to download the offline installer for the game through Galaxy. That is, the game itself, all the DLC downloads just fine. (Although I did have to go through a browser for the Treasure of the Midnight Isles to download).

Everytime I go to download it just says download failed, and I can download any other game in my library just fine.

Could it be that I am using 2.0.54 BETA of Galaxy?
Posted September 29, 2022
I installed the game on Sunday after a windows reinstall, I downloaded it through Galaxy, when I finished downloading it notified me that the download had failed. I thought it was a temporary server error and after trying several times, I finally installed the game.

But today, when I finish downloading the patch, it tells me again that the download failed. Something must be wrong with this game on the GOG servers, because it's not just the offline installer that's causing problems. I also installed other games without getting this error.
Posted September 30, 2022
Hey, everyone. Thanks for letting us know! We'll ask our partners in GOG to check!
Posted September 30, 2022
Hey everyone!

I just tried and it seems that offline downloads properly via GLX.
If you are still experiencing issues then I recommend to contact our support :) https://support.gog.com/hc/en-us?product=gog

Please remember to attach GOG Galaxy logs to your message. That will greatly speed up the investigation process on our side :).

On Windows, logs should be located here: "C:\ProgramData\GOG.com\Galaxy\logs"
Simply open 'Run...' window by pressing WIN+R and then copy-paste this:C:\ProgramData\GOG.com\Galaxy\logs
and press Enter.

On Mac however, logs are stored here:
"/Users/Shared/GOG.com/"
Posted October 01, 2022
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Cypers: Please remember to attach GOG Galaxy logs to your message. That will greatly speed up the investigation process on our side :).

On Windows, logs should be located here: "C:\ProgramData\GOG.com\Galaxy\logs"
Simply open 'Run...' window by pressing WIN+R and then copy-paste this:C:\ProgramData\GOG.com\Galaxy\logs
and press Enter.
Is there a specific log file you're looking for when submitting? I see a bunch in there, most are text documents, but then some of them are called 0 File, 1 File, etc. I suppose I could delete all those logs and then try to download again so I reduce my number of choices by a lot (and clear out 148 mb of log files, yeesh! lol)
Post edited October 01, 2022 by wisellama
Posted October 01, 2022
avatar
Cypers: Please remember to attach GOG Galaxy logs to your message. That will greatly speed up the investigation process on our side :).

On Windows, logs should be located here: "C:\ProgramData\GOG.com\Galaxy\logs"
Simply open 'Run...' window by pressing WIN+R and then copy-paste this:C:\ProgramData\GOG.com\Galaxy\logs
and press Enter.
avatar
wisellama: Is there a specific log file you're looking for when submitting? I see a bunch in there, most are text documents, but then some of them are called 0 File, 1 File, etc. I suppose I could delete all those logs and then try to download again so I reduce my number of choices by a lot (and clear out 148 mb of log files, yeesh! lol)
Look for a file called: GalaxyClient or GalaxyClient.log(the one without numbers). It should be enough for start :)
Posted October 02, 2022
avatar
wisellama: Is there a specific log file you're looking for when submitting? I see a bunch in there, most are text documents, but then some of them are called 0 File, 1 File, etc. I suppose I could delete all those logs and then try to download again so I reduce my number of choices by a lot (and clear out 148 mb of log files, yeesh! lol)
avatar
Cypers: Look for a file called: GalaxyClient or GalaxyClient.log(the one without numbers). It should be enough for start :)
I submitted the logs, didn't get a ticket number though - not sure if that's normal.

But this was in the ClientHelper.txt file:
2022-09-30 23:36:06.159 [Warning][ (0)] [TID 11780][client_renderer]: Uncaught exception in V8! Browser: 2; URL: https://embed.gog.com/forum/pathfinder_wrath_of_the_righteous/offline_installer_download_issue?staff=yes; Exception: Uncaught TypeError: Cannot read property 'code' of undefined in :3, StackTrace:

To be clear, I have all the content, but the issue was with Galaxy and the beta version I am on. I still prefer getting everything I can DRM free. :D
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Pathfinder: Wrath of the RighteousOffline Installer download issue(7 posts)(7 posts)
(7 posts)