Contents
- 1 - Crashes / Known Issues / Solutions
- 2 - Performance Issues / Stuttering
- 3 - Restoring savegames from backup
- 4 - Transfering demo savegame to full game

1 - Crashes / Known Issues / Solutions

If none of the solutions below work for you and the game is crashing and an error report window opens, please send us the minidump file, which is located here: "C:\Users\*yourUser*\AppData\Local\MyProject\Saved\Crashes". You can upload the file to DropBox for example or come send it to us on Discord: https://discord.gg/u2pdcGY

Game crashes with "Corrupted savegame!"

Your savegames are corrupted. Thankfully, there are backups. Follow the steps in section 3.

Game crashes with crash report on start

If you were able to play the game another day, but today it crashes, it's possible that your savegames are corrupted. First, send us the minidump by following the steps in section 1, then wait for our response, or follow the steps in section 3.

Game closes with no crash report

It's possible that your antivirus could think the game is a false positive, so try disabling it. If that doesn't fix it, you might have this very rare issue on Intel processors: https://software.intel.com/content/www/us/en/develop/articles/openssl-sha-crash-bug-requires-application-update.html

Try to enter this as launch options for the game:
cmd /c "set OPENSSL_ia32cap=:~0x20000000 && %command%"

OR, follow these steps to resolve it:
- Open Control Panel and navigate to System and Security > System > Advanced System Settings (in left side of Control Panel window)
- Click Environment Variables... and click New under System Variables
- Enter "OPENSSL_ia32cap" in Variable name, and ":~0x20000000" in Variable value. (don't copy the ")
- Press OK and restart your computer

Game freezes when alt+tabbing

If you're in fullscreen mode, try playing in fullscreen window instead.

Czech keyboard number keys aren't recognized by the game

For now, temporarily change your keyboard to an US one in Windows. You can also setup quick language switching in Windows.

Mouse not clicking sometimes

Disabling your laptop's track pad or disconnecting your gamepad has been known to fix this issue. If it persists, try changing the game from fullscreen to borderless or the other way around. Make sure no application is taking the mouse focus away from the game. Discord has been known to take mouse focus away when you receive messages.

Monitor says Unknown and I can't change it

Update your display drivers. If that doesn't work, you'll have to set the game to Window mode, drag the window to the other monitor and then set the game to fullscreen.

D3D device lost error message

This error usually happens on computers with no dedicated video card. You can try to either delete the GameUserSettings.ini file in C:\Users\YourUser\AppData\Local\MyProject\Saved\Config\WindowsNoEditor or edit it and change FullscreenMode to FullscreenMode=0.

Can't use or remap letter and number keys

It seems that some Linux distributions don't support multiple keyboard layouts. Namely Manjaro Linux and KSP on a Debian/KDE setup. Deleting the extra keyboard layout may fix the issue.

2 - Performance Issues / Stuttering

Here are the most important settings to lower in order to get significant performance gains and reduce stuttering:
- Disable dynamic shadows completely
- Install the game on a SSD
- Lower visual effects
- Lower view distance
- Lower decorations
- Lower resolution
- Set the game to fullscreen

While the game has pixel art, it has a complex world simulation and tons of details that are very costly. You should be able to get good performance if your PC meets the minimum requirements and you're willing to lower the game quality.

3 - Restoring savegames from backup

Your savegames are located in the "steamapps\common\Nightmare Reaper\MyProject\Content\Settings" folder under the Steam folder.

- First, copy the whole folder in case you make a mistake.
- Delete SaveSlots.cfg and delete the Settings_X.cfg file that is the most recent. Remember the number the Settings_X.cfg file had.
- Sort the SaveSlots_back.cfg files by creation time and choose the _back file that is the newest and then rename the file to SaveSlots.cfg .
- Sort the Settings_X_back.cfg files by creation time and choose the _back file that is the newest and then rename the file to Settings_X.cfg . Replace X with the number you remembered.
- If the game still says the savegames are corrupted, redo the steps, but use the _back files that are the next newest. Repeat until you run out of _back files.
- Start the game and immediately, before the game is started, delete everything in the Settings folder and paste the backup files in there. (You must do things this way, or else Steam will revert your savegames when it syncs with the cloud. You can also temporarily disable the cloud if you want.)

If this is too complicated, you can come to Discord and we'll sort it out for you: https://discord.gg/u2pdcGY

If all the backups are corrupted too, delete everything and the game will create new savegames.

4 - Transfering demo savegame to full game

Your savegames are located in the "steamapps\common\Nightmare Reaper Demo\MyProject\Content\Settings" folder under the Steam folder.

First make a backup of the settings folder!

After installing the full game, copy everything in that folder to the "steamapps\common\Nightmare Reaper\MyProject\Content\Settings" folder under the Steam folder.

If you already played the full game, Steam will already have saves in the cloud and will try to overwrite your demo savegames. If that's the case, start the game and immediately, before the game is started, delete everything in the Settings folder and paste the demo saves in there.

BUMP