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So I've been having this issue for a while and I have not gotten any help resolving it. I've asked on Reddit, the Vault discord as well as the NWN2 Creators discord. No luck.

As the title suggests, I lose sound when equipping a torch. Music and background noises are fine. I lose footstep sounds, however, and there is no actual sound for the torch itself.

I've reinstalled the game. I've ran it in compatibility mode. I've ran it with and without the Client Extension. I've tried all campaigns, as well as a custom module which consisted of nothing but a torch to pick up.

Any help would be greatly appreciated.
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MasterOfNotAlot: So I've been having this issue for a while and I have not gotten any help resolving it. I've asked on Reddit, the Vault discord as well as the NWN2 Creators discord. No luck.

As the title suggests, I lose sound when equipping a torch. Music and background noises are fine. I lose footstep sounds, however, and there is no actual sound for the torch itself.

I've reinstalled the game. I've ran it in compatibility mode. I've ran it with and without the Client Extension. I've tried all campaigns, as well as a custom module which consisted of nothing but a torch to pick up.

Any help would be greatly appreciated.
avatar
MasterOfNotAlot: So I've been having this issue for a while and I have not gotten any help resolving it. I've asked on Reddit, the Vault discord as well as the NWN2 Creators discord. No luck.

As the title suggests, I lose sound when equipping a torch. Music and background noises are fine. I lose footstep sounds, however, and there is no actual sound for the torch itself.

I've reinstalled the game. I've ran it in compatibility mode. I've ran it with and without the Client Extension. I've tried all campaigns, as well as a custom module which consisted of nothing but a torch to pick up.

Any help would be greatly appreciated.
That’s almost definitely a 3D sound issue. Follow the solution the following thread and you should be good to go.

https://www.gog.com/forum/neverwinter_nights_series/help_with_nwn2_sound_problems
This problem might derive from 3D sound positioning. Probably the sounds aren't gone, but very quiet. Maybe you aren't able to hear anything, because you scrolled out of the picture and the calculated volume is reduced too much.
- Try disabling 3D sound (EAX and DirectSound3D) in the sound options and fall back to 2D sound.
- Or maybe it's the other way round in your case. Enable DirectSound3D or EAX to hear 3D combat sounds

Furthermore, the 2D/3D Bias slider affects 3D sound volume too (left 3D sounds muted; right 3D sounds at full level).
- Try the slider at the most right position.

You can also try tweaking/checking the NWN2.ini file in your game folder

[Sound Options]
DisableSound=0

If set to 1, this option disables all sound in the game. While this may improve performance it's obviously not recommended. The main use would be for troubleshooting, to determine if crashes or other issues are sound-related for example.

Number 2D Voices=16
Number 3D Voices=16

These settings determine the number of audio channels to allocate to 2D (non-positional) and 3D (positional/environmental) sounds. The default is 16, though most sound cards can support 32. You can reduce this value to improve performance or reduce audio glitching, or conversely you can raise the value to increase the number of sounds possible. Remember that more audio channels equals more processing power required, especially for 3D sounds, so it can affect performance particularly with lots of positional audio (e.g. in heavy combat).

Speaker Type=0
This setting controls the speaker configuration used for sound playback in the game. The default option of 0 is for 2/2.1 speakers; a value of 1 is Surround, 2 is for Headphones, 3 for 4.1 speakers, 4 for 5.1 speakers, and 5 for 7.1 speakers. Set to match your speaker system or try the 2D variants (0, 1, 2)

MaxCachedSounds=100
This setting should determine how many sounds are held in the audio cache in memory. The higher the value, the more sounds are held and hence the less loading is required to play back a sound. Raising this value to 200 or even higher can help reduce stuttering in the game.
I'll have to give the .ini a look through. I've toyed around with the audio settings in game, but nothing I tried helped. I've zoomed in as far as I could possibly go, as the directional sound tip was suggested before.

It's just the weirdest thing. It seems to be the torch itself. I used the Toolset to try to find some reason for it. I threw the "torch hand" VFX on a shield, and I didn't lose sound.

Now, I don't even know if there's supposed to be an actual sound effect for the torch, as I've never heard it lol. I've looked through the .2DAs to see why exactly the torch is the lone culprit.

I'm working on a module, which I plan on releasing. I want to be sure this isn't something that could carry over to other players. Plus, it's pretty darn frustrating that a stupid torch could cause so many headaches lol
Tried changing the settings in the .ini. No luck. Still no sound when the torch is equipped.
If you’re using speakers, try headphones.
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Tallima: If you’re using speakers, try headphones.
Tried that. I actually play with headphones, but I tried with and without. Still no luck.

I've noticed I'm not able to enable EAX in game. I've searched that and I guess it has something to do with Windows. There's a work around for it which, from my understanding, emulates it. I'm going to give it a go tomorrow and see what happens.

I suppose it's not THAT big of a deal. I'm not even playing the game. Just making a module. Though I'm determined to see what exactly is causing this.
If you right-click your sound icon in Windows, try disabling spatial audio if you have it enabled. Just for funsies. I'm grasping at straws here now. :)
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Tallima: If you right-click your sound icon in Windows, try disabling spatial audio if you have it enabled. Just for funsies. I'm grasping at straws here now. :)
Well, I downloaded a few things to try and resolve the EAX issue, but to no avail. Everything I downloaded and installed did nothing. I also played around with some settings in the Sound Properties which, as expected, yielded no positive results.

At this point, I feel like I've exhausted every option. Since I'm making a module in which I plan on creating my own assets, I guess I can dissect the torch and maybe try recreating it to pinpoint what the root of the issue is. Putting the visual effect on a shield was fine. Didn't have the sound of a torch, but it didn't cancel out any other sounds.

My assumption is, the sound effect of the torch flame is the culprit. I just have to dig deep to find out exactly why.