Hello. I updated the game yesterday, today my safefile with almost 17hours playtime is gone. Is there any way to fix this or do I need to start over :(

What system are you running on (Windows, Mac or Linux)?

Windows 10 Pro Version 20H2

I would like to add something. Where does Loop hero store the safe files for games not launcehd via the Galaxy Launcher. If i launch my games without the galaxy launcher and start a game and safe it its fine until I launch galaxy. Galaxy seems to overwrite my local safe files.

The only save files I was able to find where stored in "C:\Users\USERNAME\AppData\Local\Loop_Hero". If Galaxy keeps overwriting them maybe deactivate Cloud saves for the game.

I found my 17hour save file but the game does not access it. How do I get the game to recognize it, any ideas?

My only save I have inside that folder is split into 4 files:

loop_save_img0.png
loop_save0
loop_save0.bk
loop_save0.bk1

Do you have the same amount of files for your 17 hour save?

no I only got
loop_save_img0.png
loop_save0
loop_save0.bk

loop_save0.bk1 missing might be the reason why the save doesn't work. I think there ain't much you can do about that unfortunately. :(

Thank you for your time and help! I did a clean reinstall now for the game and started a new test save file. Now again I can not find the location where the game stored the save file. It is not in "C:\Users\USERNAME\AppData\Local\Loop_Hero" But it has to be somewhere :D Its like a byte hunt on my PC. I won't commit to the game again before I found these save files and can reproduce the saving process. It looks like big voodoo over here.

Hmm that's really weird. When I search for the save file location all websites (e.g. PCGamingWiki) point me to the same direction on Windows which is "...\AppData\Local\Loop_Hero". When you have any new info about this please let us all know.

Good news I was able to restore my 17hour save file. For all who might have the same issue missing the loop_save0.bk1 file here is the solution.

Copy the save files you have in a sepparate folder. Delete the Loop_Hero or Loop_hero (thats the folder I found) in the "C:\Users\USERNAME\AppData\Local\Loop_Hero" If you don't find a folder there like I did. Reinstall again before that step.

After deleting the folder start loop hero again. It will create the Loop_Hero folder again. Close Loop Hero and copy your save files into the Loop_Hero folder again. Copy the loop_save0.bk. Rename the copy to loop_save0.bk1. Ignore the warning that the file might become unuasable after the change. Fire up loop hero again. You will find your save restored there. Ignore the warning that the time is not matching. After starting the save file and saving it again the time will be restored.
Thank you too. Maybe my solution process was a bit overdone and it would have worked without renaming the .bk file but it worked for me now. If the .bk1 file is not needed than I can not explain why the game did not find the saves in the first place. since they were there just the .bk1 file was missing.