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It's the only location in the game that appears as totally black with a big pink rectangle which I assume to be a door. I can access my inventory, even talk to some invisible person in the middle of the door, but I can't give him my access card I found. Even the narrator will talk and I can use my breath spray, etc. It's like they forgot to render the graphics for that one scene.

Has no one else encountered this issue? I can't progress any further because of this.
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madglee: It's the only location in the game that appears as totally black with a big pink rectangle which I assume to be a door. I can access my inventory, even talk to some invisible person in the middle of the door, but I can't give him my access card I found. Even the narrator will talk and I can use my breath spray, etc. It's like they forgot to render the graphics for that one scene.

Has no one else encountered this issue? I can't progress any further because of this.
I have never encountered this in-game.

It seems likely that you either:

A) Have a corrupted file (in that case, re-download and/or re-install)
B) Have a problem with your video card (if it's an old integrated GPU, there might not be enough video RAM, otherwise, try updating your driver or downgrading if you have the newest ones installed)
Post edited June 15, 2014 by Pidgeot