using the offline installer, game gets stuck at the initial loading screen. logs indicate that it fails to load gog galaxy glue dll.

[GOGManager] GalaxyInstance.Init exception:
System.TypeInitializationException: The type initializer for 'Galaxy.Api.GalaxyInstancePINVOKE' threw an exception. ---> System.TypeInitializationException: The type initializer for 'Galaxy.Api.GalaxyInstancePINVOKE.SWIGExceptionHelper' threw an exception. ---> System.DllNotFoundException: Unable to load DLL 'GalaxyCSharpGlue'. Tried the load the following dynamic libraries: Unable to load dynamic library 'GalaxyCSharpGlue' because of 'Failed to open the requested dynamic library (0x06000000) dlerror() = dlopen(GalaxyCSharpGlue, 0x0005): tried: 'GalaxyCSharpGlue' (no such file), '/usr/local/lib/GalaxyCSharpGlue' (no such file), '/usr/lib/GalaxyCSharpGlue' (no such file), '/Applications/games/GalaxyCSharpGlue' (no such file)
at Galaxy.Api.GalaxyInstancePINVOKE+SWIGExceptionHelper.SWIGRegisterExceptionCallbacks_GalaxyInstance (Galaxy.Api.GalaxyInstancePINVOKE+SWIGExceptionHelper+ExceptionDelegate applicationDelegate, Galaxy.Api.GalaxyInstancePINVOKE+SWIGExceptionHelper+ExceptionDelegate arithmeticDelegate, Galaxy.Api.GalaxyInstancePINVOKE+SWIGExceptionHelper+ExceptionDelegate divideByZeroDelegate, Galaxy.Api.GalaxyInstancePINVOKE+SWIGExceptionHelper+ExceptionDelegate indexOutOfRangeDelegate, Galaxy.Api.GalaxyInstancePINVOKE+SWIGExceptionHelper+ExceptionDelegate invalidCastDelegate, Galaxy.Api.GalaxyInstancePINVOKE+SWIGExceptionHelper+ExceptionDelegate invalidOperationDelegate, Galaxy.Api.GalaxyInstancePINVOKE+SWIGExceptionHelper+ExceptionDelegate ioDelegate, Galaxy.Api.GalaxyInstancePINVOKE+SWIGExceptionHelper+ExceptionDelegate nullReferenceDelegate, Galaxy.Api.GalaxyInstancePINVOKE+SWIGExceptionHelper+ExceptionDelegate outOfMemoryDelegate, Galaxy.Api.GalaxyInstancePINVOKE+SWIGExceptionHelper+ExceptionDelegate overflowDelegate, Galaxy.Api.GalaxyInstancePINVOKE+SWIGExceptionHelper+ExceptionDelegate systemExceptionDelegate) [0x00000] in <00000000000000000000000000000000>:0
at Galaxy.Api.GalaxyInstancePINVOKE+SWIGExceptionHelper..cctor () [0x00000] in <00000000000000000000000000000000>:0
at Galaxy.Api.GalaxyInstancePINVOKE..cctor () [0x00000] in <00000000000000000000000000000000>:0
at Galaxy.Api.InitParams..ctor (System.String _clientID, System.String _clientSecret) [0x00000] in <00000000000000000000000000000000>:0
at GOGManager.Initialize (System.Boolean userAction) [0x00000] in <00000000000000000000000000000000>:0
at System.Runtime.CompilerServices.AsyncVoidMethodBuilder.Start[TStateMachine] (TStateMachine& stateMachine) [0x00000] in <00000000000000000000000000000000>:0
at GOGManager.Initialize (System.Boolean userAction) [0x00000] in <00000000000000000000000000000000>:0
at CS.Essentials.SingletonSystem`1+<AwakeEx>d__10[T].MoveNext () [0x00000] in <00000000000000000000000000000000>:0
at CS.Essentials.Coroutines.CustomCoroutines.Enumerator+<Recursive>d__2.MoveNext () [0x00000] in <00000000000000000000000000000000>:0
at CS.Essentials.Coroutines.CustomCoroutines.CoroutineEx.StepToNextUnfinishedElement (System.Boolean performEnumeratorInitializationStep) [0x00000] in <00000000000000000000000000000000>:0
at CS.Essentials.Coroutines.CustomCoroutines.CoroutineEx.RecurseIntoCoroutines (System.Boolean performEnumeratorInitializationStep) [0x00000] in <00000000000000000000000000000000>:0
at CS.Essentials.Coroutines.CustomCoroutines.CoroutineEx.Start (UnityEngine.MonoBehaviour behaviour, System.Collections.IEnumerable coroutine, UnityEngine.MonoBehaviour coroutineBehaviour) [0x00000] in <00000000000000000000000000000000>:0
at CS.Essentials.Initializer._Initialize (CS.Essentials.IInitializingBehaviour initializingBehaviour) [0x00000] in <00000000000000000000000000000000>:0
at CS.Essentials.Initializer.Unlock () [0x00000] in <00000000000000000000000000000000>:0
at CS.Essentials.PrefabsServicesProvider.InstantiatePrefabs () [0x00000] in <00000000000000000000000000000000>:0
at CS.Essentials.InitializationBehaviour.CS.Essentials.IInitializingBehaviour.OnEnableEx () [0x00000] in <00000000000000000000000000000000>:0
at CS.Essentials.Initializer.FinishInitialize (CS.Essentials.Coroutines.CustomCoroutines.CoroutineEx coroutine) [0x00000] in <00000000000000000000000000000000>:0
at IYieldExtensions.WhenFinished[TYield] (TYield yield, System.Action`1[T] callback) [0x00000] in <00000000000000000000000000000000>:0
--- End of inner exception stack trace ---

I’m having the exact same problem—I see the developer/publisher logos, and then a loading animation of bricks floating around in space… which just continues forever. I have sent in multiple tech support requests but have received no response (beyond the automated “request received” email) for *weeks* now.

I’m having this issue as well. Running it under Rosetta does not work either. I have tried on an M1 iMac, an M1 Pro MacBook, and even an Intel iMac 27”. The game just gets stuck on that loading screen of animated bricks in the center.

Same here, game was running in v 1.3 on my i7 Mac as well as on the M1 Pro. After install just had to enable Rosetta in info screen, to avoid the endless bouncing intro bricks. With every new release the game is simply stuck in that endless intro screen. Had contact to helpful Gog team, tried 15 different things (all files located and deleted, de-quarantine, unpacking vs. installing, change sudo permissions, add Bricktales to all things in privacy…), but nothing helped. V. 1.8 is just the same. Sad thing, Gog asked me to contact Thunderful Support, which I did twice and never got a reply. Hope anyone will be able to get this nice game running again…