Posted January 04, 2018
When I try to launch the game I get an error:
"Cannot load EngineSupplier.dll
Probably Microsoft DirectX is not installed properly.
Do you want to install it now?"
After selecting "yes" I get:
"Cannot execute DirectX installer.
Probably this is because you don't have administrator rights.
Try installing it manually."
I do have administrator rights and I've tried the following:
1. Updating GPU drivers.
2. Reinstalling DirectX.
3. Reinstalling Microsoft Redistributable 2008.
4. Redownloading the game, checking file integrity and reinstalling it.
5. Running the game in compatibility mode(Win7, XP).
Any help would be much appreciated.
------------------
System Information
------------------
Operating System: Windows 10 Education N 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: H61M-DS2 REV 1.2
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz (4 CPUs), ~3.6GHz
Memory: 8192MB RAM
Available OS Memory: 8176MB RAM
Page File: 3383MB used, 6071MB available
DirectX Version: DirectX 12
---------------
Display Devices
---------------
Card name: AMD Radeon R7 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6658)
Display Memory: 5088 MB
Dedicated Memory: 1000 MB
Shared Memory: 4087 MB
"Cannot load EngineSupplier.dll
Probably Microsoft DirectX is not installed properly.
Do you want to install it now?"
After selecting "yes" I get:
"Cannot execute DirectX installer.
Probably this is because you don't have administrator rights.
Try installing it manually."
I do have administrator rights and I've tried the following:
1. Updating GPU drivers.
2. Reinstalling DirectX.
3. Reinstalling Microsoft Redistributable 2008.
4. Redownloading the game, checking file integrity and reinstalling it.
5. Running the game in compatibility mode(Win7, XP).
Any help would be much appreciated.
------------------
System Information
------------------
Operating System: Windows 10 Education N 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: H61M-DS2 REV 1.2
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz (4 CPUs), ~3.6GHz
Memory: 8192MB RAM
Available OS Memory: 8176MB RAM
Page File: 3383MB used, 6071MB available
DirectX Version: DirectX 12
---------------
Display Devices
---------------
Card name: AMD Radeon R7 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6658)
Display Memory: 5088 MB
Dedicated Memory: 1000 MB
Shared Memory: 4087 MB
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