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INSOMNIA: The ArkFatal Error UE4 (crash after start)(6 posts)(6 posts)
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Posted January 16, 2020
Hello, I'm buying few hours ago this game after install (manual not via Galaxy) I try to start the game with Galaxy or directly with shortcut on desktop. I've the same fatal error (see pic added)

My config:
AMD FX 8350 default
AMD RX 570 4GB with Adrenalin 2020 20.1.1 x64 beta
16GB ddr3
Samsug SSD 860 EVO 1TB
Windows 10 Home x64 November Update (1909)

Thank you!
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Posted January 16, 2020
avatar
Dave972: Hello, I'm buying few hours ago this game after install (manual not via Galaxy) I try to start the game with Galaxy or directly with shortcut on desktop. I've the same fatal error (see pic added)

My config:
AMD FX 8350 default
AMD RX 570 4GB with Adrenalin 2020 20.1.1 x64 beta
16GB ddr3
Samsug SSD 860 EVO 1TB
Windows 10 Home x64 November Update (1909)

Thank you!
Hello! I ask you to remove the error log. You can do it this way: if you receive an error, open any text editor and press "ctrl+V"
Send the result to xpvoodoo@herocraft.com

This will help us a lot to understand what could be the reason and correct it. Thanks!
Posted January 16, 2020
Hello, I'm send you now the error log. Thanks.
Posted January 17, 2020
Hello, maybe I fix it today i've updated the AMD Adrenalin 2020 drivers from 20.1.1 to 20.1.2 doing a clean install through the option in amd drivers itself. Now the game starts without problem, no fatal error, no black screen etc etc. :)
Post edited January 17, 2020 by Dave972
Posted February 04, 2020
Nice to read it!
Could you describe the process in more detail, could this help us and other players?
Posted February 08, 2020
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DaimKo: Nice to read it!
Could you describe the process in more detail, could this help us and other players?
Hi,
same experience here I instaled the game (steam version) today and had same crash. I jumped from AMD Driver 20.1.1 to 20.2.1 (not clean instal) and game runs ok now.

AMD even write it in release notes to 20.1.2.
https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-1-2?sf228228092=1&fbclid=IwAR0OdIX-YrvxH2JM8p7OznNdIr8utXbS_ZLBUbt02kOw2PPtESUs-DF2DpU

[i]Fixed Issues
Some UE4 based titles such as KovaaK 2.0: The Meta™, Tetris Effect™ and Snooker 19™ may fail to launch with Adrenalin 2020 edition software.[/i]

DaimKo if you read this you could write on Stem comunity page, that AMD users should use at least
Adrenalin 2020 Edition 20.1.3 Recommended (WHQL)
Post edited February 08, 2020 by alea260
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INSOMNIA: The ArkFatal Error UE4 (crash after start)(6 posts)(6 posts)
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