V1P3R: I'm also having issues starting my game. The exe stops responding immediately after the UIG intro.
I'm trying to run the game on Win 7 64-Bit. Have yet to find a solution to even make it to the menu.
Just started it up and no problem on W8.1 with R9 270X. (not running on the latest version :P )
Win 7 has this DAC, (or whatever it is called) which prevents programs/games from running. Kind of a virus protecting IIRC. check for this.
as rafsze indicated it might be also your antivirus-program.
Out of starting what I can tell you it changes resolution. unfortunate you can only specify the resolution ingame. If you tell me your monitor-settings I could provide you with a ig2_options.cfg matching your requirements. (upto 1920 x 1080/60HZ).
Might solve your problem as well.
Further: Try downgrading your videocarddriver. Recently another user had the problem that the so called newest driver for W7 was actually an older one that he used before.
Sometimes older drivers do work better with older games ;)
KikoPons: And KikoPons, directly classifying this as a scam?
Best example is, even as it is mentioned on the store page directx8.1 (yes works with 9.0c) but do you know how many people do NOT know that dx10+ does not have dx9 included? (and yes quit often this is just the problem)
I do agree that sometimes the support could be better, put unfortunate if they can NOT reproduce your problem, what do you expect them to do?
And I must admit I only came into this forum to check if fellow goggers might have had some links for extra maps or similar ;)
EDIT:
Also is anyone of you using non-latin characters? (ex. èÖâ in the game path)
Did you try installing it in anything BUT program files? (especially true for W7)
In my case it is installed in :
D:\GOGGames\IndustryGiant2