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Hi,

The grame crashes everytime I try to start a campaign from the main menu.

Here are the logs I have from the hotel.log file
Could anyone help me?

----------------------------------
Session start: 2024-07-08 19:04:07
----------------------------------

Unhandled EXCEPTION_ACCESS_VIOLATION at address 00847000 (Module: 00400000)
EAX=0663B480 EBX=131B0B50 ECX=00000168 EDX=030FF124
ESI=00000003 EDI=00000000 EBP=00000003 ESP=030FF110
EIP=00847000 FLAGS=00010206 (__I____P_)

PID=11040 TID=12960

Loaded modules:
00400000 F:\Hotel Giant\hotel.exe
77CD0000 C:\WINDOWS\SYSTEM32\ntdll.dll
77AD0000 C:\WINDOWS\System32\KERNEL32.DLL
75D40000 C:\WINDOWS\System32\KERNELBASE.dll
6CA70000 C:\WINDOWS\SYSTEM32\apphelp.dll
76120000 C:\WINDOWS\System32\USER32.dll
76730000 C:\WINDOWS\System32\win32u.dll
75D10000 C:\WINDOWS\System32\GDI32.dll
5F4D0000 C:\WINDOWS\SYSTEM32\D3D9.dll
776F0000 C:\WINDOWS\System32\gdi32full.dll
76E20000 C:\WINDOWS\System32\msvcrt.dll
57C00000 C:\WINDOWS\SYSTEM32\DSOUND.dll
77BC0000 C:\WINDOWS\System32\msvcp_win.dll
764B0000 C:\WINDOWS\System32\sechost.dll
76540000 C:\WINDOWS\System32\ucrtbase.dll
76CF0000 C:\WINDOWS\System32\bcrypt.dll
76EF0000 C:\WINDOWS\System32\SHELL32.dll
77C40000 C:\WINDOWS\System32\advapi32.dll
75950000 C:\WINDOWS\System32\combase.dll
75FC0000 C:\WINDOWS\System32\ole32.dll
77630000 C:\WINDOWS\System32\RPCRT4.dll
6C4B0000 C:\WINDOWS\SYSTEM32\WINMM.dll
60610000 C:\WINDOWS\SYSTEM32\DINPUT.dll
57B40000 C:\WINDOWS\SYSTEM32\ResampleDmo.DLL
679A0000 C:\WINDOWS\SYSTEM32\dwmapi.dll
75240000 C:\WINDOWS\SYSTEM32\powrprof.dll
57BE0000 C:\WINDOWS\SYSTEM32\winmmbase.dll
76D80000 C:\WINDOWS\System32\OLEAUT32.dll
6CBB0000 C:\WINDOWS\SYSTEM32\dxcore.dll
5DCB0000 C:\WINDOWS\SYSTEM32\msdmo.dll
03880000 F:\Hotel Giant\binkw32.dll
763F0000 C:\WINDOWS\System32\IMM32.DLL
73FD0000 C:\WINDOWS\SYSTEM32\UMPDC.dll
65C90000 C:\WINDOWS\SYSTEM32\inputhost.dll
65BC0000 C:\WINDOWS\SYSTEM32\CoreMessaging.dll
72480000 C:\WINDOWS\system32\uxtheme.dll
59590000 C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cc569e59ca39c5fe\nvldumd.dll
75230000 C:\WINDOWS\SYSTEM32\VERSION.dll
741B0000 C:\WINDOWS\SYSTEM32\msasn1.dll
6CD60000 C:\WINDOWS\SYSTEM32\cryptnet.dll
77850000 C:\WINDOWS\System32\CRYPT32.dll
74010000 C:\WINDOWS\SYSTEM32\cryptbase.dll
711D0000 C:\WINDOWS\SYSTEM32\wldp.dll
6F650000 C:\WINDOWS\SYSTEM32\drvstore.dll
73FE0000 C:\WINDOWS\SYSTEM32\devobj.dll
75760000 C:\WINDOWS\SYSTEM32\cfgmgr32.dll
766D0000 C:\WINDOWS\System32\wintrust.dll
75930000 C:\WINDOWS\System32\imagehlp.dll
74130000 C:\WINDOWS\SYSTEM32\CRYPTSP.dll
740E0000 C:\WINDOWS\system32\rsaenh.dll
777E0000 C:\WINDOWS\System32\bcryptPrimitives.dll
57C80000 C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cc569e59ca39c5fe\nvgpucomp32.dll
52F60000 C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cc569e59ca39c5fe\nvd3dum.dll
59630000 C:\WINDOWS\SYSTEM32\directxdatabasehelper.dll
74A50000 C:\WINDOWS\SYSTEM32\kernel.appcore.dll
767B0000 C:\WINDOWS\System32\MSCTF.dll
57410000 C:\WINDOWS\SYSTEM32\textinputframework.dll
74B00000 C:\WINDOWS\SYSTEM32\windows.storage.dll
74980000 C:\WINDOWS\SYSTEM32\wintypes.dll
75C20000 C:\WINDOWS\System32\SHCORE.dll
75BD0000 C:\WINDOWS\System32\shlwapi.dll
57510000 C:\WINDOWS\system32\nvspcap.dll
73FB0000 C:\WINDOWS\SYSTEM32\profapi.dll
75200000 C:\WINDOWS\SYSTEM32\ntmarta.dll
56D60000 C:\WINDOWS\SYSTEM32\dcomp.dll
76420000 C:\WINDOWS\System32\clbcatq.dll
5ACA0000 C:\WINDOWS\System32\MMDevApi.dll
57950000 C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
65DE0000 C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll
60550000 C:\WINDOWS\SYSTEM32\mcicda.dll
57B00000 C:\WINDOWS\SYSTEM32\wdmaud.drv
57AE0000 C:\WINDOWS\SYSTEM32\ksuser.dll
57AF0000 C:\WINDOWS\SYSTEM32\AVRT.dll
57940000 C:\WINDOWS\SYSTEM32\msacm32.drv
57920000 C:\WINDOWS\SYSTEM32\MSACM32.dll
57910000 C:\WINDOWS\SYSTEM32\midimap.dll
5BDF0000 C:\Windows\System32\Windows.UI.dll
6CB80000 C:\WINDOWS\SYSTEM32\HID.DLL
768B0000 C:\WINDOWS\System32\SETUPAPI.DLL
63E70000 C:\WINDOWS\SYSTEM32\CoreUIComponents.dll

I also tried runing the game in compatibility mode or using dxwnd
Post edited July 08, 2024 by Sarcarx
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I disabled on windows protection for the process hotel.exe and it worked