Posted November 15, 2017
Hi,
when I first played this game on launch it had major stuttering issues, which were later fixed by the Windows Fall Creators update, just as I was waiting for my new (!) laptop to arrive.
I have since installed the game on the new laptop (see Asus ROG Strix GL702KSV for specs) and I am seeing constant crashing. The game sometimes chrashes on startup, sometimes plays for a few minutes before crashing and there doesn't seem to be a recognizable pattern.
Along with this I am getting missing/ invisible assets like water and enemies, and I also recently had the camera go extremely wonky, prompting a restart of the game.
I have tried everything I can think of:
-I have opened up a thread on the Steam forum and now here
-I have reinstalled Direct X (from the game's folder) and C++ Redist 2012 as per the support page
-I have verifyed the graphics card's drivers and Windows, both being up to date
-I have tried reinstalling the game, restarting the laptop and verifying the game files
-I have tried changing the game's setting, e.g. Windowed Mode etc.
-I have submitted a ticket to Runic support, and I do realize that they've closed. I got a reponse from their nice community manager to try reinstalling the game but I have yet to receive a response
Please, if you have any idea how to fix this, help me. I will now try reinstalling GOG altogether, and I think my last option is restarting the story from the beginning (could it have something to do with the patches and my old save?).
Update: it's not to do with the save file. I've tried deleting it, despite having put in 12 hours gameplay, and it is still crashing as before.
when I first played this game on launch it had major stuttering issues, which were later fixed by the Windows Fall Creators update, just as I was waiting for my new (!) laptop to arrive.
I have since installed the game on the new laptop (see Asus ROG Strix GL702KSV for specs) and I am seeing constant crashing. The game sometimes chrashes on startup, sometimes plays for a few minutes before crashing and there doesn't seem to be a recognizable pattern.
Along with this I am getting missing/ invisible assets like water and enemies, and I also recently had the camera go extremely wonky, prompting a restart of the game.
I have tried everything I can think of:
-I have opened up a thread on the Steam forum and now here
-I have reinstalled Direct X (from the game's folder) and C++ Redist 2012 as per the support page
-I have verifyed the graphics card's drivers and Windows, both being up to date
-I have tried reinstalling the game, restarting the laptop and verifying the game files
-I have tried changing the game's setting, e.g. Windowed Mode etc.
-I have submitted a ticket to Runic support, and I do realize that they've closed. I got a reponse from their nice community manager to try reinstalling the game but I have yet to receive a response
Please, if you have any idea how to fix this, help me. I will now try reinstalling GOG altogether, and I think my last option is restarting the story from the beginning (could it have something to do with the patches and my old save?).
Update: it's not to do with the save file. I've tried deleting it, despite having put in 12 hours gameplay, and it is still crashing as before.
Post edited November 15, 2017 by TikoPiko