UE crash, page 1 - Forum

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Ryll974

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Registered: Jan 2012

From Reunion

Posted September 07, 2017

1

Hi,

I experience a strange bug with Hellblade, it crashes at start with a fatal error of the Unreal Engine but if I reboot my PC I can launch the game flawlessly and play as much as I want. Then, if I exit the game and want to launch it again it crashes.

So basically I can play the game, I just have to reboot my PC if I want to. To be frank it's a little bit annoying ^^

My specs :

CPU : intel core i7 6700K
MotherBoard : MSi Z170A Gaming Pro Carbon
RAM : Corsair Vengeance DDR4 3200
GPU : MSi GTX 1080 Gaming Z (GeForce 385.41 WHQL)
Sound : Creative Sound Blaster Z

all drivers up to date with IObit Driver Booster 4.5

Peace ^^

Rÿl

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Registered: Dec 2012

From Italy

Posted November 24, 2017

2

Ryll974: Hi,

I experience a strange bug with Hellblade, it crashes at start with a fatal error of the Unreal Engine but if I reboot my PC I can launch the game flawlessly and play as much as I want. Then, if I exit the game and want to launch it again it crashes.

So basically I can play the game, I just have to reboot my PC if I want to. To be frank it's a little bit annoying ^^

My specs :

CPU : intel core i7 6700K
MotherBoard : MSi Z170A Gaming Pro Carbon
RAM : Corsair Vengeance DDR4 3200
GPU : MSi GTX 1080 Gaming Z (GeForce 385.41 WHQL)
Sound : Creative Sound Blaster Z

all drivers up to date with IObit Driver Booster 4.5

Peace ^^

Rÿl

Unfortunately it's a known UE4.15 engine (used for Hellblade) issue:

https://answers.unrealengine.com/search.html?q=D3D+device+being+lost+hellblade&c=13&type=question+OR+idea&lang=en&sort=relevance&author=&productVer=default&questionStatus=all
and
https://unreal-engine-issues.herokuapp.com/issue/UE-42280
and
https://answers.unrealengine.com/questions/670166/unreal-engine-is-exiting-due-to-d3d-device-being-l-8.html

There is no fix: Ninja Theory should recompile the game with UE4.17+ that includes several workaround fixes to reduce the chances of this error.
There are also other games affected including Tekken 7, Everspace and others...
The bug is random affecting some users HW config only and it's in Unreal Engine itself (should be fixed wit 4.17+).

Post edited November 24, 2017 by hexaae

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Registered: Jan 2012

From Reunion

Posted November 24, 2017

3

thanks a lot for your explanation ^^

well, I think I can live with that ... and maybe with the time that passes by, hardware changes and windows update it will disapear ^^

anyway, have a great day/night (depending on the moment you read this) ^^

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hexaae

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Registered: Dec 2012

From Italy

Posted November 24, 2017

4

Ryll974: thanks a lot for your explanation ^^

well, I think I can live with that ... and maybe with the time that passes by, hardware changes and windows update it will disapear ^^

anyway, have a great day/night (depending on the moment you read this) ^^

I still hope one day with a GOTY or Enhanced version of Hellblade, Ninja Theory will switch to UE4.17 that should fix this very annoying random crash error once and for all.

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