Posted December 19, 2020
support ticket ID is #856036,order id #3cf3a0398fa6
First of all, why is there a post? Because I've been asking for a refund for a week, but every time I submit a refund request, I get an automatic reply that comes in one second, the delay in getting a real human response.
On the other hand, I see that many of my friends who apply for a refund later than me have already received a refund, but
I still haven‘t received a human response.
Do you have the same problem?
Is there a Gog.com service here?
Hope to see the words can be as soon as possible to reply, because really feel for a long time, too long, too long!
My e-mail voucher # 856036, my order number # 3cf3a0398fa6,
thank you, customer service officer
@SimOnSays
首先,为什么来发着一个帖子,因为我申请退款已经有一个星期了,但是每次当我提交退款申请的时候,收到的都是1秒中就发过来的自动回复,迟迟得不到真正的人工回复。
另外就是,我看到有很多比我申请退款晚一点的小伙伴已经退款成功了,但是我仍然没有收到人工的回复。
你们有相同的问题吗?
有GOG.com的人工客服在吗?
希望看到的话可以尽快回复一下,因为真的感觉很久很久了,太久了,太久了!我的电邮凭证#856036 我的订单号#3cf3a0398fa6
谢谢客服工作人员
@SimOnSays
First of all, why is there a post? Because I've been asking for a refund for a week, but every time I submit a refund request, I get an automatic reply that comes in one second, the delay in getting a real human response.
On the other hand, I see that many of my friends who apply for a refund later than me have already received a refund, but
I still haven‘t received a human response.
Do you have the same problem?
Is there a Gog.com service here?
Hope to see the words can be as soon as possible to reply, because really feel for a long time, too long, too long!
My e-mail voucher # 856036, my order number # 3cf3a0398fa6,
thank you, customer service officer
@SimOnSays
首先,为什么来发着一个帖子,因为我申请退款已经有一个星期了,但是每次当我提交退款申请的时候,收到的都是1秒中就发过来的自动回复,迟迟得不到真正的人工回复。
另外就是,我看到有很多比我申请退款晚一点的小伙伴已经退款成功了,但是我仍然没有收到人工的回复。
你们有相同的问题吗?
有GOG.com的人工客服在吗?
希望看到的话可以尽快回复一下,因为真的感觉很久很久了,太久了,太久了!我的电邮凭证#856036 我的订单号#3cf3a0398fa6
谢谢客服工作人员
@SimOnSays
Post edited December 19, 2020 by 依韵1