Issue: Can't install, page 1 - Forum

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madammina

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Registered: Jan 2010

From United States

Posted June 25, 2019

1

I tried to set up Galaxy 2.0 and after it downloaded the data, a pop up appeared saying Galaxy was open and I needed to close all instances to continue. I did that (even making sure via taskmaster) and... I still got the popup. It wouldn't go away so I had to hit cancel. After making sure everything was closed, I did it again and the same thing happened.

HenitoKisou Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... User since {{ user.formattedDateUserJoined }} Friends since {{ user.formattedDateUserFriended }} Unblock chat User blocked This user's wishlist is not public. You can't chat with this user due to their or your privacy settings. You can't chat with this user because you have blocked him. You can't invite this user because you have blocked him.

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HenitoKisou

Alter Ego

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Registered: Jun 2011

From Poland

Posted June 25, 2019

2

madammina: I tried to set up Galaxy 2.0 and after it downloaded the data, a pop up appeared saying Galaxy was open and I needed to close all instances to continue. I did that (even making sure via taskmaster) and... I still got the popup. It wouldn't go away so I had to hit cancel. After making sure everything was closed, I did it again and the same thing happened.

For me webinstaller couldn't even download files, just gives error but when I installed on other machine and copied right folders from ProgramData\GOG.com and GOG Games\GalaxyClient it works (of course it requires purging webcache).

DerBesserwisser Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... User since {{ user.formattedDateUserJoined }} Friends since {{ user.formattedDateUserFriended }} Unblock chat User blocked This user's wishlist is not public. You can't chat with this user due to their or your privacy settings. You can't chat with this user because you have blocked him. You can't invite this user because you have blocked him.

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DerBesserwisser

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Registered: Dec 2011

From Other

Posted June 28, 2019

3

madammina: I tried to set up Galaxy 2.0 and after it downloaded the data, a pop up appeared saying Galaxy was open and I needed to close all instances to continue. I did that (even making sure via taskmaster) and... I still got the popup. It wouldn't go away so I had to hit cancel. After making sure everything was closed, I did it again and the same thing happened.

A little late, but this was the case for me too. I needed to close another Process via Task Manager ("Galaxyhelper" or something similiar). As an alternative you could uninstall the "old" Galaxy client beforhand.

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