Posted July 05, 2020
I wish that I had never upgraded to GOG GALAXY 2.0
Background:
Ever since I updated I have been unable to connect / login via the app.
I went through the whole process of uninstalling and reinstalling. Clearing all my games, Reset Password, Sign out / Sign in and nothing.
After doing all the general checks (been in IT for over 30yrs) I eventually contacted Support... Well!! that was a Complete waste of my time... After many back and forth emails, and following ALL the instructions (pretty much everything I had already done), I get told that I don't have to use the app and can just download the games directly. HOW does this solve the issue??? So, in other words, "Our app is broken and we're not willing to try and fix it" was the final implication"!?.
My last attempt to fix this myself apart from Reinstalling everything was I tried to clear the registry of all known GOG footprints. Still not working.
Question:
1) Has anyone else had this issue of GOG not going past the login screen?
2) Have you been able to resolve it?
Background:
Ever since I updated I have been unable to connect / login via the app.
I went through the whole process of uninstalling and reinstalling. Clearing all my games, Reset Password, Sign out / Sign in and nothing.
After doing all the general checks (been in IT for over 30yrs) I eventually contacted Support... Well!! that was a Complete waste of my time... After many back and forth emails, and following ALL the instructions (pretty much everything I had already done), I get told that I don't have to use the app and can just download the games directly. HOW does this solve the issue??? So, in other words, "Our app is broken and we're not willing to try and fix it" was the final implication"!?.
My last attempt to fix this myself apart from Reinstalling everything was I tried to clear the registry of all known GOG footprints. Still not working.
Question:
1) Has anyone else had this issue of GOG not going past the login screen?
2) Have you been able to resolve it?
Post edited July 05, 2020 by RaveWolf1
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