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GOG GALAXY 2.0 discussionGalaxy 2.0 Client updates are failing(13 posts)(13 posts)
(13 posts)
Pages:
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This is my favourite topic
Posted November 26, 2020
Hey guys,

not sure if someone did realize it, but my galaxy client doesn t finish the update
process since 2.0.23. The update starts but fails mid copy / updating wihtout
Error msg... the update bar just dissapears and the Client is still at old Version
after new start.

Anybody else has that problem? Do you have a solution for this?

I am on Windows 10 (1903 LTSC) heavy administrated, are the update services needed for the
application to update somehow? (don t think so)

Manual download and update works though.
Game updates themself work normal for me... its only the client having trouble.

thx in advance for any tipps on that
Posted November 26, 2020
avatar
GHOSTMD: Hey guys,

not sure if someone did realize it, but my galaxy client doesn t finish the update
process since 2.0.23. The update starts but fails mid copy / updating wihtout
Error msg... the update bar just dissapears and the Client is still at old Version
after new start.

Anybody else has that problem? Do you have a solution for this?

I am on Windows 10 (1903 LTSC) heavy administrated, are the update services needed for the
application to update somehow? (don t think so)

Manual download and update works though.
Game updates themself work normal for me... its only the client having trouble.

thx in advance for any tipps on that
Check top left under change log. Mine looks like it doesn't finish but it does.
Posted November 26, 2020
I have had this same problem for a while now; the app says it needs to update, I hit "Update Now", the app closes and shows no signs of doing anything. If I eventually re-open it manually, going to "Settings" and looking at the version number in the lower left shows it never actually updated.
Posted November 27, 2020
avatar
GHOSTMD: Hey guys,

not sure if someone did realize it, but my galaxy client doesn t finish the update
process since 2.0.23. The update starts but fails mid copy / updating wihtout
Error msg... the update bar just dissapears and the Client is still at old Version
after new start.

Anybody else has that problem? Do you have a solution for this?

I am on Windows 10 (1903 LTSC) heavy administrated, are the update services needed for the
application to update somehow? (don t think so)

Manual download and update works though.
Game updates themself work normal for me... its only the client having trouble.

thx in advance for any tipps on that
avatar
smuggly: Check top left under change log. Mine looks like it doesn't finish but it does.
I don't think the changelog tells you what version you actually have installed; compare it to the bottom-left of the Settings menu.
Posted November 27, 2020
avatar
smuggly: Check top left under change log. Mine looks like it doesn't finish but it does.
avatar
VanishedOne: I don't think the changelog tells you what version you actually have installed; compare it to the bottom-left of the Settings menu.
Top left of galaxy 2.0 a settings icon. changelog at the bottom.
Posted November 27, 2020
avatar
smuggly: Top left of galaxy 2.0 a settings icon. changelog at the bottom.
Vanished is correct; the true version number you currently have is at the bottom left of the Settings screen. The Changelog is unrelated.

Any chance GOG can weigh in on what the problem might be for those of us who just seriously can't convince our client to update?
Posted November 29, 2020
avatar
GHOSTMD: not sure if someone did realize it, but my galaxy client doesn t finish the update
process since 2.0.23. The update starts but fails mid copy / updating wihtout
Error msg... the update bar just dissapears and the Client is still at old Version
after new start.
I have the same problem since 2.0.20.39 (and posted about it here: https://www.gog.com/forum/general_beta_gog_galaxy_2.0/gog_galaxy_202039_wont_update)

I used the "Report issue" option of the Galaxy client to create a support issue. I hope you did too.
Posted November 30, 2020
yes i did check the version number and it rly is not updating
the tab in your taskbar shows the current Version number of the
Galaxy Launcher (at least for me) and settings tab also showed
the "old" version number after restarting the Client.

For me it looks like Galaxy starts to download the update but fails
on the way installing / copy the files

anyhow, manual updates work just fine
Post edited November 30, 2020 by GHOSTMD
Posted December 08, 2020
avatar
GHOSTMD: not sure if someone did realize it, but my galaxy client doesn t finish the update
process since 2.0.23. The update starts but fails mid copy / updating wihtout
Error msg... the update bar just dissapears and the Client is still at old Version
after new start.
avatar
akssoon: I have the same problem since 2.0.20.39 (and posted about it here: https://www.gog.com/forum/general_beta_gog_galaxy_2.0/gog_galaxy_202039_wont_update)

I used the "Report issue" option of the Galaxy client to create a support issue. I hope you did too.
yes after automated update to 1.0.27 failed again for loading the files i wrote a ticket.
Do you guys know if GoG Galaxy has any dependencies on Windows update Services?
I don t think so / hope so, that is the only thing i can think of since i literally CUT them out
of the Systemstart here. Access to the folders can t be at fault i have full access where Galaxy
is installed (yes even owning the folders)
Posted December 09, 2020
avatar
GHOSTMD: Hey guys,

not sure if someone did realize it, but my galaxy client doesn t finish the update
process since 2.0.23. The update starts but fails mid copy / updating wihtout
Error msg... the update bar just dissapears and the Client is still at old Version
after new start.

Anybody else has that problem? Do you have a solution for this?

I am on Windows 10 (1903 LTSC) heavy administrated, are the update services needed for the
application to update somehow? (don t think so)

Manual download and update works though.
Game updates themself work normal for me... its only the client having trouble.

thx in advance for any tipps on that
In my case there was an error message at the bottom of the app, that said I had to download the update manually.
Posted December 10, 2020
If everything else fails, the short way would be to install it from scratch. Tags assigned with Galaxy 2.0 will be kept, so it wouldn't be a big deal.

I know, this is a workaround, not a fix, but maybe you can spare yourself a couple of headaches.
Posted February 02, 2021
avatar
BulletsOfCuddles: If everything else fails, the short way would be to install it from scratch. Tags assigned with Galaxy 2.0 will be kept, so it wouldn't be a big deal.

I know, this is a workaround, not a fix, but maybe you can spare yourself a couple of headaches.
I did this as well, didn t help solving the issue, auto updates still fail at 6.7% without any Error msg.
gotta love the open Beta ^^ *smirk*
Posted February 02, 2021
I created a separate forum with this same problem. Ignore the changelog, look at the bottom left of the settings window, it will tell you the actual version your running. My changelog says 2.036, on settings it is 2.028.

I also have the problem that if I choose to limit bandwidth, I only get 2.0 MB download, even if I choose 5 or 6 MB.
If I don't limit bandwidth, I get the highest speed I can get for my downloads 8.0. But as soon as I limit the download speed by anything, it goes down to 2.0 MB!!!

GOG Galaxy, as far as I am concerned is falling to pieces!
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GOG GALAXY 2.0 discussionGalaxy 2.0 Client updates are failing(13 posts)(13 posts)
(13 posts)