Posted January 31, 2023
Trying to update, says it can't and tells me to download from site. The site has the 2.0 versiomn, need to update again, same error. CDPR fails again.
Mendax1989
New User
Registered: Sep 2011
From Portugal
chillkroete
New User
Registered: Feb 2010
From Germany
Posted January 31, 2023
Having the same issue :-)
Malvictis
00110011 01111000 00110100 00100000 00110001 00110
Registered: Dec 2008
From Other
Posted January 31, 2023
Same here, the latest hotfix update fails to install properly.
0muffins0
New User
Registered: Dec 2019
From United Kingdom
Posted January 31, 2023
Same. Galaxy fails to update and directs me to the download page. Trying to update with the download also fails.
gabbawokky
another human being
Registered: Sep 2012
From Germany
Posted January 31, 2023
Hello there,
same problem here too.
So I should avoid a complete new installation ?
Won't do anything untill galaxy crashes or does anything dumb :)
same problem here too.
So I should avoid a complete new installation ?
Won't do anything untill galaxy crashes or does anything dumb :)
Xan0010
New User
Registered: Dec 2012
From Germany
Posted January 31, 2023
Can confirm. Im getting this error ...
Dev0_NZ
New User
Registered: Aug 2021
From New Zealand
Posted January 31, 2023
i closed it, then deleted every folder of gog or galaxy i could find, i then downloaded the installer and reinstalled it.
then re-added all the integrations and edited the rockstar and ubisoft one to work
everything was running fine, until it asked me if id like to update. it doesnt seem to recognize that it has the latest version installed
then re-added all the integrations and edited the rockstar and ubisoft one to work
everything was running fine, until it asked me if id like to update. it doesnt seem to recognize that it has the latest version installed
DavZed
New User
Registered: Dec 2009
From Canada
Posted January 31, 2023
Same problem here. Trying to install it sends me errors while trying to remove old files. Trying to remove it myself also end with a bunch of errors.
Falran
Nameless One
GOG.com Team
Registered: Sep 2018
From Poland
Posted January 31, 2023
Hey everyone,
Some of our users are indeed experiencing difficulties with updating their GOG GALAXY. Rest assured, the appropriate team is currently investigating the issue.
If you are one of the affected, please turn off GOG GALAXY completely, by going to the top left corner's cogwheel and pressing "Exit". Next please make sure that GOG GALAXY (or any related processes) aren't still running in the background (if so, close them by selecting "End task"). You can do this via Task Manager (use the combination of WIN key+R and type: taskmgr)
Next, please download the GOG GALAXY Webinstaller (the big DOWNLOAD button).
Lastly, please "install" GOG GALAXY by using the Webinstaller. This will make the installer update your GOG GALAXY and overwrite any possible damaged files.
Once you turn GOG GALAXY back on you should have the newest update available and no changes will be made to your games or library (you won't have to re-import the games etc.).
Some of our users are indeed experiencing difficulties with updating their GOG GALAXY. Rest assured, the appropriate team is currently investigating the issue.
If you are one of the affected, please turn off GOG GALAXY completely, by going to the top left corner's cogwheel and pressing "Exit". Next please make sure that GOG GALAXY (or any related processes) aren't still running in the background (if so, close them by selecting "End task"). You can do this via Task Manager (use the combination of WIN key+R and type: taskmgr)
Next, please download the GOG GALAXY Webinstaller (the big DOWNLOAD button).
Lastly, please "install" GOG GALAXY by using the Webinstaller. This will make the installer update your GOG GALAXY and overwrite any possible damaged files.
Once you turn GOG GALAXY back on you should have the newest update available and no changes will be made to your games or library (you won't have to re-import the games etc.).
Dev0_NZ
New User
Registered: Aug 2021
From New Zealand
Posted January 31, 2023
Some of our users are indeed experiencing difficulties with updating their GOG GALAXY. Rest assured, the appropriate team is currently investigating the issue.
If you are one of the affected, please turn off GOG GALAXY completely, by going to the top left corner's cogwheel and pressing "Exit". Next please make sure that GOG GALAXY (or any related processes) aren't still running in the background (if so, close them by selecting "End task"). You can do this via Task Manager (use the combination of WIN key+R and type: taskmgr)
Next, please download the GOG GALAXY Webinstaller (the big DOWNLOAD button).
Lastly, please "install" GOG GALAXY by using the Webinstaller. This will make the installer update your GOG GALAXY and overwrite any possible damaged files.
Once you turn GOG GALAXY back on you should have the newest update available and no changes will be made to your games or library (you won't have to re-import the games etc.).
0muffins0
New User
Registered: Dec 2019
From United Kingdom
Posted January 31, 2023
That worked ... but I still got errors (pic attached).
There was a Galaxy process running under some xbox thing/process/checker/whatever. Had to scroll right down to spot it.
EDIT - Do you guys with problems also have an Xbox controller attached?
There was a Galaxy process running under some xbox thing/process/checker/whatever. Had to scroll right down to spot it.
EDIT - Do you guys with problems also have an Xbox controller attached?
Post edited January 31, 2023 by 0muffins0
Pat123
New User
Registered: May 2011
From Germany
Posted January 31, 2023
same problem here. after restarting with the update:
TanyaT
New User
Registered: Dec 2015
From United Kingdom
Posted January 31, 2023
Will there be a problem if I just ignore it?
Starting Enhanced Witcher 3 tonight and don't want to lose anything while system's running smoothly.
Starting Enhanced Witcher 3 tonight and don't want to lose anything while system's running smoothly.
Pat123
New User
Registered: May 2011
From Germany
Posted January 31, 2023
Some of our users are indeed experiencing difficulties with updating their GOG GALAXY. Rest assured, the appropriate team is currently investigating the issue.
If you are one of the affected, please turn off GOG GALAXY completely, by going to the top left corner's cogwheel and pressing "Exit". Next please make sure that GOG GALAXY (or any related processes) aren't still running in the background (if so, close them by selecting "End task"). You can do this via Task Manager (use the combination of WIN key+R and type: taskmgr)
Next, please download the GOG GALAXY Webinstaller (the big DOWNLOAD button).
Lastly, please "install" GOG GALAXY by using the Webinstaller. This will make the installer update your GOG GALAXY and overwrite any possible damaged files.
Once you turn GOG GALAXY back on you should have the newest update available and no changes will be made to your games or library (you won't have to re-import the games etc.).
cylinder1024
New User
Registered: Aug 2013
From United States
Posted January 31, 2023
Some of our users are indeed experiencing difficulties with updating their GOG GALAXY. Rest assured, the appropriate team is currently investigating the issue.
If you are one of the affected, please turn off GOG GALAXY completely, by going to the top left corner's cogwheel and pressing "Exit". Next please make sure that GOG GALAXY (or any related processes) aren't still running in the background (if so, close them by selecting "End task"). You can do this via Task Manager (use the combination of WIN key+R and type: taskmgr)
Next, please download the GOG GALAXY Webinstaller (the big DOWNLOAD button).
Lastly, please "install" GOG GALAXY by using the Webinstaller. This will make the installer update your GOG GALAXY and overwrite any possible damaged files.
Once you turn GOG GALAXY back on you should have the newest update available and no changes will be made to your games or library (you won't have to re-import the games etc.).