"Hello everyone, I'm in need of some assistance. I submitted a support request days ago but haven't received a response (2 times). My brother is facing an issue too – he can't access his GOG account since he created it with his facebook linked to an old email, which he can't access anymore. The option to connect via Facebook seems to have been removed, making it impossible to change the password. He'd really like to recover his account because he's a huge fan of Baldur's Gate and wants to start playing. Any help or guidance would be greatly appreciated. Thanks!"

I hope this message finds you well. I just wanted to follow up regarding my previous inquiry to GOG Support. It has been over a week since I reached out, and unfortunately, I have not yet received a response. I understand that support teams might be busy, but I'm growing a bit concerned about the delay.

I would greatly appreciate it if someone could look into my case and provide me with an update or assistance as soon as possible. Your timely response would be greatly appreciated.