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General discussion (archive)Support form working or not?(10 posts)solved(10 posts)solved
(10 posts)solved
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This is my favourite topic
Posted December 12, 2011
I just sent a message to the GOG Support but couldn't really understand if it's gone. When I clicked send button, page just reloaded itself and didn't give a confirmation. I hadn't used this form before so I couldn't be sure.
This question / problem has been solved by lowyhongimage
Posted December 12, 2011
I have the same thing.
Posted December 12, 2011
So it's not working atm?
Posted December 12, 2011
Hard to say, my issue still is not replied, so I assume no.

Anyone have direct support email?
Posted December 12, 2011
support@gog.com
Posted December 12, 2011
avatar
reaver894: support@gog.com
Thanks a lot.
Posted December 12, 2011
I had the exact same thing happen when trying to use paypal to process an order -- left it for half an hour and then it worked fine. I think the site is just being overloaded with all the people wanting xmas goodies :P
Posted December 12, 2011
Yea it's working. Don't worry, the support form sends you back to the main support page, but I'm quite sure the ticket's been sent. I know because I sent 3-4 tickets, all of which also booted me back to the support page, and I did get a reply from GOG eventually (today).
Posted December 13, 2011
That's a nice waste of time for customers and support staff alike. Hard to believe they couldn't implement ANY form of feedback on a successful submission, either on the contact page or at least with an automated email...
Posted December 13, 2011
Yeah well they're about to learn that the tedious way when they start clearing their inbox.
Pages:
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This is my favourite topic
Community
General discussion (archive)Support form working or not?(10 posts)solved(10 posts)solved
(10 posts)solved