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General discussion (archive)Paypal (8 posts)(8 posts)
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This is my favourite topic
Posted December 03, 2011
Hello,

I have a question, I paid with paypal for rayman forever but after two day I still can't download it.....
I don't know if this is normal when you pay with paypal or there is something wrong. I got a comferming e-mail by paypal that I paid so yeah...I really don't know.

Please help!
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Posted December 03, 2011
You can't download the game as in it's not in your account? Or do you have a problem with the downloader?
Is the game you bought listed here https://www.gog.com/en/myaccount/ ?
Posted December 03, 2011
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therelaxedone: [...]
Did you get a confirmation email from GOG.com as well?
Posted December 03, 2011
Judging by my experience with PayPal and GOG you should get immediate access to the game ("immediate" as in "right after the transaction, with no delay, the very same minute"). So if your account doesn't list the game after the payment, I think it's safe to say that something went wrong.
Post edited December 03, 2011 by Leroux
Posted December 03, 2011
I very recently had the same problem with Steam and paying with Paypal. The problem was that Paypal took my money then told Steam the transaction failed despite adding the funds to their account.

Try going to your Paypal account, finding the details of the transaction and printscreening that page with all the details on it and sending that in JPG form to GOG support along with the description of your problem.

They should then add the game to your account. That is if the problem is indeed the same as I experienced.
Posted December 03, 2011
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therelaxedone: [...]
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Thiev: Did you get a confirmation email from GOG.com as well?
Nope I did not
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Cleidophoros: You can't download the game as in it's not in your account? Or do you have a problem with the downloader?
Is the game you bought listed here https://www.gog.com/en/myaccount/ ?
It's not in my account
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Navagon: I very recently had the same problem with Steam and paying with Paypal. The problem was that Paypal took my money then told Steam the transaction failed despite adding the funds to their account.

Try going to your Paypal account, finding the details of the transaction and printscreening that page with all the details on it and sending that in JPG form to GOG support along with the description of your problem.

They should then add the game to your account. That is if the problem is indeed the same as I experienced.
Well I will try it;) thanks
Post edited December 03, 2011 by therelaxedone
Posted December 03, 2011
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therelaxedone: Well I will try it;) thanks
Good luck! Just keep in mind that GOG support don't work weekends so you'll get a reply Monday at the earliest.
Posted December 03, 2011
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therelaxedone: Well I will try it;) thanks
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Navagon: Good luck! Just keep in mind that GOG support don't work weekends so you'll get a reply Monday at the earliest.
haha nice to know:P well I have to wait then;)
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This is my favourite topic
Community
General discussion (archive)Paypal (8 posts)(8 posts)
(8 posts)