It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
I filed a question two days ago with support after Giants: Citizen Kabuto started crashing on launch after changing video cards. I just got a response back for that topic:
"Please try to reinstall game - Giants install diffrent graphic libraries for diffrent graphic cards. Game should work after reinstallation."
Except this was the first thing I tried, and I mention in my message that I have already tried this. "I've uninstalled and reinstalled the game since switching video cards with no effect."
Is there no way to respond to the thread of questions on gog support?
This question / problem has been solved by Weclockimage
did you delete everything? Simple re installation may not help since some config files can be left. delete whole folder and any other used by the game.
There is a way, it sends a copy of their reply to the email address you registered with.
avatar
lukaszthegreat: did you delete everything? Simple re installation may not help since some config files can be left. delete whole folder and any other used by the game.

This fixed the game, thanks!
avatar
Weclock: There is a way, it sends a copy of their reply to the email address you registered with.

The email address that was sent from is generic "Support@gog.com", though.
avatar
Weclock: There is a way, it sends a copy of their reply to the email address you registered with.
avatar
Jetsetlemming: The email address that was sent from is generic "Support@gog.com", though.

It's not a problem, you can send your mails to support@gog.com, don't worry.
avatar
Jetsetlemming: The email address that was sent from is generic "Support@gog.com", though.

Don't worry about the email address, our support system will know who you are and your email will be processed accordingly.
I was actually very impressed with that, the way it automatically connects your email like that. :D