Posted December 23, 2012
Lou: What you say is so true. If I bought a Retail Box Game and had to request the code that would be nuts. I also think GOG is an upfront Professional Service - so I am guessing the hold up is on the Publisher side as it does seem especially NWN is probably the slowest turnaround in getting codes for games GOG sells. Check the game forum - its always been an issue.
GOG should get keys in advance of people requesting them. It reflects even more poorly if what they are doing is waiting for a request and then passing it on to the publisher.