I haven't been able to buy anything from gog for some months now. Parts of the website don't work (e.g.some category browsing options work, some do nothing when clicked), but the main thing that doesn't work is buying anything. Instead of the price and option to buy, I get a grey box with a rotating circle in it like the Win7 busy icon.

I asked gog support, but they couldn't replicate it and suggested I remove all security, right down to completely disabling my firewall, and using a different browser. I decided that it wasn't worth doing that. I've bought a load of games I haven't even played, boxed and digital, so I just let it drop. I allowed the dozen or more sites that gog pages call to run whatever scripts they want to, but that didn't make any difference.

But I've been idly thinking over it from time to time, especially when I see a game I want and haven't already bought, and if I recall correctly it was about then that I uninstalled Java because I was tired of the endless stream of critical vulnerabilities.

I'm using Firefox (several different versions since the problem started), so I very much doubt that it's a browser issue.

Shouldn't require Java... almost certainly uses javascript, but they're completely separate things.

It sounds like javascript is disabled or something is blocking it from being run on the site, I can reproduce what you describe if I disable javascript for the site. Java itself isn't needed, I don't have it installed on this machine myself.

Did they ask you to do that permanently, or just temporarily as a troubleshooting step? Sometimes it's helpful to turn everything off, then turn them back on one at a time to see what the culprit is.

Which begs the question: Have you actually tried accessing GOG through another browser?

Disable the Firefox's Java add-on/extension. I heard some months ago they have security problem. Maybe it is not relevant because you already uninstalled the Java on your computer, but just try it.

For Javascript.. I think it won't impose any problem. unless GOG got hacked.

Other than that: try other browsers, or update the firefox to the latest version. I usually use firefox to access GOG and it is always fine.

I can say definitively no, since I did not have it installed until today when Sonic 4 made me do so.

That sounds like what it looks like when I let noscript block GOG. Once I give GOG permission the pricing reappears. The best thing you could do is simply try another browser even if it's just basic IE to see if it works outside Firefox.

Thanks for the replies...that rules out a requirement for Java.

agylardi: I can't disable any Java add-ons for Firefox because I don't have any. When I uninstalled Java, I uninstalled all of it.

Goatbrush, neosurviver: It's not Noscript blocking scripts. I do have Noscript, but gog is on my whitelist and I used to be able to use all of the website. I've also tried what I said I'd tried in my OP - allowing every one of the dozen or so sites that gog calls to run whatever scripts they wanted to. That made no difference.

The only thing that I changed in between being able to use gog and not being able to use gog was to uninstall Java. I thought it was a coincidence, but I thought it was worth asking in gog required Java, just to check.

It works if I use IE, but that's no use to me. Well, I can't say for sure that it works but the option to buy appears.

Very odd. I wonder if something got corrupted when you uninstalled Java. I was going to ask if Noscript has the setting for javascript blocking for whitelisted sites selected, but I'm sure you would have noticed issues elsewhere.

Does it happen while running Firefox in safe mode? (hold shift while opening Firefox)