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General discussion (archive)Do you guys keep testing games before releasing them ?(60 posts)(60 posts)
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This is my favourite topic
Posted April 11, 2009
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DarrkPhoenix: With regards to the first point I fully agree. With regards to the second I would argue that GOG should indeed provide a list of any known gamebreaking flaws, but this is a moot point as they already do this in the form of support articles that detail known major issues (and known solutions).
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Wishbone: Yeee...es, but the game pages don't link to the support articles. The support page only links directly to support articles for games that you have already bought. If you want to find support articles for games that you haven't bought, you have to go to the support page and manually search for the title of the game.
And still these things only crop up after someone's actually bought the game, encountered the problem, and complained about it. Which means that buying games on release day is a risky business, unless you go and google for known problems with the game, since you won't find that information here.
Also, Kakihara, I think you have taken some of my statements a little too literally. I don't expect to get a refund from GOG, and I don't expect them to fix bugs in the original games themselves. I do expect them to inform their customers of known issues before they buy the games, and if there are major problems with a game, I expect them to take it up with the publisher. And I expect them to answer support tickets.
And regarding the X-axis flip bug, since I have never encountered another game where the flip option flipped the X-axis as well as the Y-axis, then the game fails to, as DarrkPhoenix put it, "function within parameters typical for other products of its type". I cannot imagine anyone feeling comfortable with a reversed X-axis, and I cannot imagine that the developers would think so either.

I agree that a list of major problems should be made available before buying the game. But I disagree with the fact that you feel that the camera controls should fall under the "function within parameters typical for other products of its type" banner. This is a small bug that does not render the game broken. It only prevents you from playing it with the exact controls you'd want. If all games gave you the option of customizing the controls and suddenly a game would come that does not give you that option and forces you to use a standard, unchangeable layout, that too could by some be considered as violation of the "function within parameters typical for other products of its type" clause (word used correctly?).
Posted April 11, 2009
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Kakihara: I agree that a list of major problems should be made available before buying the game. But I disagree with the fact that you feel that the camera controls should fall under the "function within parameters typical for other products of its type" banner. This is a small bug that does not render the game broken. It only prevents you from playing it with the exact controls you'd want.

Have you ever tried playing anything with a reversed X-axis?
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Kakihara: If all games gave you the option of customizing the controls and suddenly a game would come that does not give you that option and forces you to use a standard, unchangeable layout, that too could by some be considered as violation of the "function within parameters typical for other products of its type" clause (word used correctly?).

Yes it could, you are quite right. But I think we're into "difference of opinion" territory now, and there's not much point in continuing that line of discussion. I think familiar and "logical" controls are an important part of a game, and you don't. There's no need to keep kicking it around.
Posted April 11, 2009
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Wishbone: Have you ever tried playing anything with a reversed X-axis?

I can imagine it's incredibly annoying, perhaps nigh impossible. What isn't impossible is playing it without flipping the Y-Axis. I've had plenty of games where this was standard and yes, it can be a pain, but it isn't in the least game breaking. What doesn't work is the option to make the game's controls feel slightly more natural for some players. That is too bad but it is a non-functioning luxury and not a game breaking mechanic.
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Wishbone: Yes it could, you are quite right. But I think we're into "difference of opinion" territory now, and there's not much point in continuing that line of discussion. I think familiar and "logical" controls are an important part of a game, and you don't. There's no need to keep kicking it around.

Haha, trust me logical control are important to me. Familiar however isn't mandatory for a game. But you are correct, we're entering a grey 'opinion' area here.
Posted April 11, 2009
I have 24 games bought here, and the only one that gives me problems is Gorky 17 with its graphic corruptions.I already made a thread about it asking GOG team if they could fix it.But all the other games work flawlessly, so I can tolerate when one does not (eventhough it hurts, because I was looking forward to Gorky a LOT).
Posted April 11, 2009
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michaelleung: OK, BG&E wasn't THAT badly screwed up.
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Wishbone: When flipping the Y-axis means flipping the X-axis too, then yes, it IS that badly screwed up!

This is from memory but i think that Axis thing in BGE, it's not a bug but a (very bad) design choice related to some 'fancy' view/camera mode that no one ever used.
Posted April 11, 2009
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Wishbone: And regarding the X-axis flip bug, since I have never encountered another game where the flip option flipped the X-axis as well as the Y-axis, then the game fails to, as DarrkPhoenix put it, "function within parameters typical for other products of its type". I cannot imagine anyone feeling comfortable with a reversed X-axis, and I cannot imagine that the developers would think so either.

Ahh well thats a subjective thing really, I can't feel comfortable with flipped Y axis for anything other that flight sims.
I've tried reversed X axis in a game once, by accident. It did suck but I adapted to it strangely quicky when my brain decided that I wasn't moving the camera to the left but dragging the background to the right. Then I came to my senses and remapped the axes properly
Posted April 13, 2009
When it comes to compatibility/settings issues it'd be useful if the gog launcher had some kind of popup/notice that informed you about them.
Kind of like how gametap has a "known issues" tab.
That way, when i launch my game, I can click on the tab and see some recommendations. eg:
"If you experience stuttering sound, try X"
"Graphics can be corrupted on XYZ cards - try enabling ABC"
"We don't recommend enabling DEF filtering under Windows Vista".
This would save a lot of people from wasting time messing around, and a lot of support requests. Ideally I'd (personally) like the GOG launcher to phone home and check for updates and any new "known issues", but i guess some people might worry about that.
Any really serious incompatibilities or game breaking bugs should definitely be listed on the page before you buy. But smaller or fixable ones could be included in the launcher to help visibility/usability.
Posted April 13, 2009
To be fair, GOG does give you that information (i.e. known bugs and such), but only after you buy the game and you look on the game's information page in your account. I agree, it might be helpful to at least provide a link to those facts on the game's information page in the catalog, but I am also of the opinion that some responsibility must fall on the consumer to check these things out before you buy. It really doesn't take much effort to look at the forums and support pages of a game before you click the "Download Now" button.
Posted April 13, 2009
To be fair, GOG does give you that information (i.e. known bugs and such), but only after you buy the game and you look on the game's information page in your account.
You can read the support pages for any game before purchase. Just go to the support tab and type the name of the game in the search box. It should display all support articles. Of course, a link to game support on the gamecard would make that fact more widely known.
Posted December 22, 2012
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bansama: To be fair, GOG does give you that information (i.e. known bugs and such), but only after you buy the game and you look on the game's information page in your account.

You can read the support pages for any game before purchase. Just go to the support tab and type the name of the game in the search box. It should display all support articles. Of course, a link to game support on the gamecard would make that fact more widely known.
After almost four years, no progress in that regard... :-(
Posted December 22, 2012
They are not developers. Developing is costy, especially without the source-code. GOG won't tackle that because they are average guys.

On the other hand, people become too enthusiastic about new releases. They buy stuff which was never finished. Surprising how often they run into the same traps, without reading reviews about it.
Posted December 22, 2012
I was going to bump another thread asking if people still feel like GOG's quality is "slipping", or if that's more subjective than objective. But somebody else did it for me.

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bansama: To be fair, GOG does give you that information (i.e. known bugs and such), but only after you buy the game and you look on the game's information page in your account.

You can read the support pages for any game before purchase. Just go to the support tab and type the name of the game in the search box. It should display all support articles. Of course, a link to game support on the gamecard would make that fact more widely known.
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Protoss: After almost four years, no progress in that regard... :-(
I'm guessing GOG doesn't have links to the games' specific forums or support pages on each game's page because that would cost sales/impulse buys. Kinda shady if that's true, admittedly.
Post edited December 22, 2012 by tfishell
Posted December 22, 2012
Now this is what I call necroing
Posted December 22, 2012
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Thunderstone:
And there I was ready to respond to some of these posts...

Sigh.
Posted December 23, 2012
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Perscienter: GOG won't tackle that because they are average guys.
I would like to think we're a little above *average*.
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This is my favourite topic
Community
General discussion (archive)Do you guys keep testing games before releasing them ?(60 posts)(60 posts)
(60 posts)