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General discussionWeird problem: My payment can't get through cause gog thinks I'm in the Netherlands...(35 posts)solved(35 posts)solved
(35 posts)solved
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This is my favourite topic
Posted August 10, 2015
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Treasure: Maybe your location is screwed up only when you go to the checkout as happened to me the very first time I encountered the issue (as per my first post in this thread), and that's why he couldn't see anything wrong when he sent you the message.
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moonshineshadow: Maybe. But that is why I put a screenshot to show that something was not working correctly. And I mean why does the support tell me to go to my settings, that has nothing to do with the issue at all.
Well, I don't know then, I put screenshots too (namely the screenshots that appear as attachments in this thread), so either you too had to put an arrow to point the part that wasn't working correctly (dunno, maybe he didn't understand what exactly was wrong) or you had the "wrong" support guy try and help you. Anyways, I cannot offer you much help apart from what worked in my case (namely, delete cookies/have the browser delete them upon closing it and wait for any possible pending orders to expire befiore trying again). I guess I was somewhat lucky then that I quickly received a correct suggestion from support...
Posted August 10, 2015
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Treasure: Well, I don't know then, I put screenshots too (namely the screenshots that appear as attachments in this thread), so either you too had to put an arrow to point the part that wasn't working correctly (dunno, maybe he didn't understand what exactly was wrong) or you had the "wrong" support guy try and help you. Anyways, I cannot offer you much help apart from what worked in my case (namely, delete cookies/have the browser delete them upon closing it and wait for any possible pending orders to expire befiore trying again). I guess I was somewhat lucky then that I quickly received a correct suggestion from support...
Like I wrote earlier, the problem solved itself without me doing anything. But I just thought I should tell support that something strange is happening with their geo tracking. Next time I'll just save that time ;-)
Posted August 10, 2015
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moonshineshadow: So I had this same problem a some days ago. The checkout was thinking that I am in France and I could not buy anything. The problem solved it self some hours later, but I thought I should tell support about it. I even made a screenshot of the checkout page, to show that a wrong location was tracked, while my account settings were still correct... (not that the settings should even play a role at the checkout). Today I got an answer:
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Yes, I had it too. It fixed after a few days. But then there is lots of weird things with the web site.
Posted August 10, 2015
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moonshineshadow: I would volunteer for tests even if it hinders me to buy games.
You've already been volunteered, hence the situation! o_____O~
Posted August 10, 2015
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tinyE: I would have killed to see him give solution credit to whoever might have posted "You are in the Netherlands." :P
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Aemenyn: The Netherlands should just annex the rest of the world. Problem solved.
I agree. https://www.youtube.com/watch?v=itgRFEfLAWM
Frikandel should be sold at every train station and street corner in the world! For Frikandel! For Vla too because that stuff is delicious.
Post edited August 10, 2015 by monkeydelarge
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This is my favourite topic
Community
General discussionWeird problem: My payment can't get through cause gog thinks I'm in the Netherlands...(35 posts)solved(35 posts)solved
(35 posts)solved