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HypersomniacLive: Join the club, I'm having this issue since yesterday some time
Have you checked if you can't interact with any of your account related pages? Because I can't.
Indeed you are right. Only the wishlist page is functioning. All the rest are dead as a doornail.
Is the issue common? I thought if it was there would be a revolt in the forums and I couldn't see any mention. :)
Any blue replies I should check or should I contact support?
So, I'm not the only one!
I was trying to send a few PMs, but interacting with the page is completely impossible!

GOG, I don't want to dictate how you should choose your priorities, but I think that your completely broken site needs an upadate ASAP.

Seriously, I may sound offensive, but:
-no (precise) update flags
-"sign up or log in" label in place of "my account"
-"disappearing" posts
-inert account pages
-awful search system

Don't you think this is a bit too much?
That is more than embarassing for the second biggest digital dowload site out there!
Post edited January 24, 2015 by Enebias
high rated
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AndyBuzz: Indeed you are right. Only the wishlist page is functioning. All the rest are dead as a doornail.
Is the issue common? I thought if it was there would be a revolt in the forums and I couldn't see any mention. :)
Any blue replies I should check or should I contact support?
I'm not sure how wide spread the problem is, there's one more person that has reported on having this problem.

I've made a post in the "We are listening to your feedback" thread, and have included links to your posts and the thread the other person started.

I've also an open ticket about this, but have not heard back from GOG Support for a few days now. I bumped my support ticket yesterday, and a fellow GOGger was kind enough to PM Firek on my behalf about it (since I can't PM anyone myself).

I suggest you submit a support ticket and perhaps post in the aforementioned thread as well.

I'm toying with the idea of starting a separate thread to draw more attention and see how many others have the problem, but think that I'll wait until tomorrow to give Firek a chance to get involved.


EDIT: i just saw that Enebias came forward reporting the same issues, I think I'm going to start that thread now.
Post edited January 24, 2015 by HypersomniacLive
I can interact with everything - but the site is acting crazy nevertheless.
Under "Account" the "Sign In" bar appears, though I'm logged in.
New messages are not flagged.
When I found and answered a message, the red flag shows up, and won't go away.
Attachments:
4.png (17 Kb)
Post edited January 24, 2015 by gixgox
On messages, I dont have a "send" buton anymore ... also it's stuck at the latest recipient and i cant select another recipient;
On library, it doesnt load the the full library and it's stuck forever at loading. Also, cant acces that part of the library;
Seems some parts of the site are really messed-up
Post edited January 24, 2015 by mobutu
high rated
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mobutu: On messages, I dont have a "send" buton anymore ... also it's stuck at the latest recipient and i cant select another recipient;
On library, it doesnt load the the full library and it's stuck forever at loading. Also, cant acces that part of the library;
Seems some parts of the site are really messed-up
I've started a dedicated thread on this issue, and invite you to post there.


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Enebias: So, I'm not the only one!
I was trying to send a few PMs, but interacting with the page is completely impossible!

GOG, I don't want to dictate how you should choose your priorities, but I think that your completely broken site needs an upadate ASAP.

Seriously, I may sound offensive, but:
-no (precise) upate flags
-"sign up of log in" label in place of "my account"
-"disappearing" posts
-inert account pages
-awful search system

Don't you think this is a bit too much?
That is more than embarassing for the second biggest digital dowload site out there!
See above, please.


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gixgox: I can interact with everything - but the site is acting crazy nevertheless.
Under "Account" the "Sign In" bar appears, though I'm logged in.
New messages are not flagged.
When I found and answered a message, the red flag shows up, and won't go away.
You too, please.
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mrkgnao: These are still unknown:
- Dead State
Dead State is fine. It only has manual.

edit: while I'm at it. GOG ate 23 of my games :(
Not cool
Post edited January 24, 2015 by zambrey
No product_bonus_xxxxx issue:
- Colin McRae Rally 2005 [removed]
- TOCA Race Driver 3 [removed]
So to summarise. These five have the product_bonus_xxxxx issue:
- Grim Fandango Remastered
- King's Bounty: Warriors of the North
- Lords of Xulima
- Rocket Ranger (Emulated Amiga Edition)
- Tex Murphy: Under a Killing Moon

These are still unknown:
- Blackguards 2
- Dark Matter [removed]
- Devil's Dare
- Door Kickers
- Icewind Dale: Enhanced Edition
- Kromaia
- Lifeless Planet
- Lumino City
- Marvellous Miss Take, The
- Neverending Nightmares
- ObsCure [removed]
- Randal's Monday
- Republic: The Revolution [removed]
- Screencheat
- STAR WARS: X-Wing Alliance
- STAR WARS: X-Wing vs. TIE Fighter
- Super Time Force Ultra
- TRI: Of Friendship and Madness
- Where Is My Heart?
- Wings (Emulated Amiga Edition)
- Wings! Remastered Edition
- Pillars of Eternity [Upcoming]
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mrkgnao: So to summarise. These five have the product_bonus_xxxxx issue:
- Grim Fandango Remastered
- King's Bounty: Warriors of the North
- Lords of Xulima
- Rocket Ranger (Emulated Amiga Edition)
- Tex Murphy: Under a Killing Moon

These are still unknown:
- Blackguards 2
- Dark Matter [removed]
- Devil's Dare
- Door Kickers
- Icewind Dale: Enhanced Edition
- Kromaia
- Lifeless Planet
- Lumino City
- Marvellous Miss Take, The
- Neverending Nightmares
- ObsCure [removed]
- Randal's Monday
- Republic: The Revolution [removed]
- Screencheat
- STAR WARS: X-Wing Alliance
- STAR WARS: X-Wing vs. TIE Fighter
- Super Time Force Ultra
- TRI: Of Friendship and Madness
- Where Is My Heart?
- Wings (Emulated Amiga Edition)
- Wings! Remastered Edition
- Pillars of Eternity [Upcoming]
Icewind Dale EE is good. I was unable to check more games since GOG.com currently has eaten over 300 of my games!!
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vulchor: Icewind Dale EE is good. I was unable to check more games since GOG.com currently has eaten over 300 of my games!!
How many total games do you have?
I think around 567.
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vulchor: Icewind Dale EE is good. I was unable to check more games since GOG.com currently has eaten over 300 of my games!!
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Grargar: How many total games do you have?
It seems that my shelf caps out at 250 or less games. I tried to reload it it and it never even came up with that many.
Post edited January 25, 2015 by vulchor
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vulchor: I think around 567.
It seems that my shelf caps out at 250 or less games. I tried to reload it it and it never even came up with that many.
I have three plans then;

Plan A: Click this link to refresh your account. This should fix your amount of games.

Plan B: Assuming that the above results in a time-out, you're advised to contact support and explain that you are missing games.

Plan C: Ignore plans A and B and contact support right away.
Post edited January 25, 2015 by Grargar
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mrkgnao: So to summarise. These five have the product_bonus_xxxxx issue:
- Grim Fandango Remastered
- King's Bounty: Warriors of the North
- Lords of Xulima
- Rocket Ranger (Emulated Amiga Edition)
- Tex Murphy: Under a Killing Moon

These are still unknown:
- Blackguards 2
- Dark Matter [removed]
- Devil's Dare
- Door Kickers
- Icewind Dale: Enhanced Edition
- Kromaia
- Lifeless Planet
- Lumino City
- Marvellous Miss Take, The
- Neverending Nightmares
- ObsCure [removed]
- Randal's Monday
- Republic: The Revolution [removed]
- Screencheat
- STAR WARS: X-Wing Alliance
- STAR WARS: X-Wing vs. TIE Fighter
- Super Time Force Ultra
- TRI: Of Friendship and Madness
- Where Is My Heart?
- Wings (Emulated Amiga Edition)
- Wings! Remastered Edition
- Pillars of Eternity [Upcoming]
Okay, so my account seems to be working again. These are the ones that I was able to confirm do or do not have the Product Bonus glitch.

Icewind Dale EE does not
Lumino City does
Randal's Monday does not (no bonus content included with this game)
Star Wars X-Wing Alliance does not
Star Wars X-Wing vs TIE Fighter does not (no bonus content included)
TRI: Of Friendship and Madness does not
Wings! Remastered does not
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vulchor: Okay, so my account seems to be working again. These are the ones that I was able to confirm do or do not have the Product Bonus glitch.
Congratulations and thank you.

So to summarise. These six have the product_bonus_xxxxx issue:
- Grim Fandango Remastered
- King's Bounty: Warriors of the North
- Lords of Xulima
- Lumino City
- Rocket Ranger (Emulated Amiga Edition)
- Tex Murphy: Under a Killing Moon

These are still unknown:
- Blackguards 2
- Dark Matter [removed]
- Devil's Dare
- Door Kickers
- Kromaia
- Lifeless Planet
- Marvellous Miss Take, The
- Neverending Nightmares
- ObsCure [removed]
- Republic: The Revolution [removed]
- Screencheat
- Super Time Force Ultra
- Where Is My Heart?
- Wings (Emulated Amiga Edition)
- Pillars of Eternity [Upcoming]