Posted October 27, 2013
high rated
JudasIscariot: Because I'll let you know about it? :P
edit: Yes, I mean it. Once those installers are fixed and uploaded, I will inform you guys of it.
Sorry, missed your reply yesterday - the flagging of new replies when one gets more than one in the same thread is also something that needs improvement. edit: Yes, I mean it. Once those installers are fixed and uploaded, I will inform you guys of it.
Thanks for your efforts Judas, I'm counting on you letting us know about them - in lack of a better system, I've favorited this thread as to immediately spot any new posts in it.
JudasIscariot: snip
Plus, writing via the the contact us form will give actual numbers regarding the issue and how many people it affects.
snip
I get your position and your advice to us to contact support, but do you seriously think it's reasonable to expect every single person affected by a faulty installer to submit a support ticket? I'm sorry but I don't - the number of support tickets can't seriously be regarded as a reliable manner to measure the number of people affected; the number of people affected is by definition the number of people that bought the game in question, period. Plus, writing via the the contact us form will give actual numbers regarding the issue and how many people it affects.
snip
See here - did JKHSawyer submit a support ticket? My guess would be that he/ she chose to post in this thread instead.
I am going to sumbnit one for Broken Sword Original just to be on the safe side, but expecting every one and all of us to do so is expecting too much and very customer friendly.
A sticky (thread) in the "General discussion" forum, as already suggested, created and maintained by GOG in which we could report such issues would be ideal.
The closest I could find the wishlist is this one - we either need to upvote it or someone eloquent could make a new entry?