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General discussionsystem report for enter a querry in suppert?????(7 posts)(7 posts)
(7 posts)
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This is my favourite topic
Posted May 08, 2018
I only want to get the free wastland 2 key as I already own it. I got that as a preorder gift for byuing pillarfs 2. I starting to realize that getting support here is as difficult as getting it on starwars online. No not that tough, there you are forced to pay. First to be a prefered player and then realize you need to buy a monthly subscription.

Well anyway Love using GOG over steam but try improve your support effort.
I guessing no Wastland 2 key for me then :/
Posted May 08, 2018
Stroke the cat on your keyboard for me.
Posted May 08, 2018
avatar
swedewolf: *snip*
I;m going to be honest. I'm having a problem understanding what you've written.

GoG staff is over here: https://support.gog.com/hc

Like almost every online support forum, its just your fellow customers here and none of us have any account access. Staff is rarely here and even f they were, account issues aren't normally handled on a support forum but via support tickets.

Best bet would be to contact them directly via that link.

Good luck
Posted May 08, 2018
As a dyslecticer I failed to spot my error on spelling support(suppert)
And thank you for replying but the link to the support is known and a dead end for my problem.
When I bought pillars 2 I got a game(WL2) as a preorder gift. Was promised that if I allready own the game I just needed to reach the support and they convert it to a key I can give away. But the support function just treat input as I got some problem with a game, needing tons of info and my computer system report.
I guess Im stuck here but thanx any way.
Posted May 08, 2018
avatar
swedewolf: As a dyslecticer I failed to spot my error on spelling support(suppert)
And thank you for replying but the link to the support is known and a dead end for my problem.
When I bought pillars 2 I got a game(WL2) as a preorder gift. Was promised that if I allready own the game I just needed to reach the support and they convert it to a key I can give away. But the support function just treat input as I got some problem with a game, needing tons of info and my computer system report.
I guess Im stuck here but thanx any way.
System report should be needed only for technical problems with games. Try using different category for ticket, i.e. Orders:
https://support.gog.com/hc/en-us/requests/new?form=orders
Posted May 09, 2018
Wow it worked, thanx alot. :)
Posted May 09, 2018
Just upload a dummy file with filesize == 1.
I did it everytime when GOG Support asked an unnecessary system report.
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This is my favourite topic
Community
General discussionsystem report for enter a querry in suppert?????(7 posts)(7 posts)
(7 posts)