Updated email format: subject line beginning with "TOTALLY LEGIT! Action Needed! ..."

I'm wondering why on earth noone bothers to use decades-old technology called "Email signatures", commonly known as "PGP signing" (less commonly "GPG signing"). It used to be used for a while when there was some confusion about legislation scope but sadly that fizzled as soon as it became clear it was not meant to protect customers (I mean, really, who'd want that, anyway, c'mon!). Would go a long way for creating trust though. Let's have it optionally enabled in the account profile, conveniently alongside the GOG pubkey to copy-paste. Things could be so simple. Doesn't change the abysmal wording though.

People panic. Make a front page link to the forum entry right away. Ignoring a odd looking email.

Panic resolved before it begins. If people see an odd email, naturally the forum and the main page are the first places to look. Otherwise its just troll panicking your users....which are already skittish it would seem.

There should be more staff forum participation.

Well, I was wrong.

GOG, really not a big fan of management who is pushing updating older Galaxy versions through a marketing email and the person who drafted such a suspicious sounding email.

We all know the goal of the new Galaxy 2.0 versions, like all the store notifications, are extra marketing ads everywhere designed to keep pushing sales. It's putting focus in the wrong places when the main priority should be getting more games here to increase revenues and net profits.

I agree. I had the same reaction. The simplest solution would be for Galaxy users to be informed to update via a notification sent from Galaxy itself. That's how most app developers handle update notifications.

What's with sending an email like this?

Cool. Thanks for letting me know.

The irony being that in order to have that feature separate from the current update system (which people have turned off), you'd have to first update to a new version anyway. Kinda irrelevant to the current situation since the customers which are supposedly meant to receive this message are running an old client (or an alternative client) in the first place.

The easiest way for GOG devs to force customers over to the new client is to alter the API so the old versions no-longer work. Note they've decided to ask users instead, but still copped flak all because they sent a scary/suspicious email XD.

Obiously, but people are here for a reason, and that is because they want to have choice and not be coaxed or tricked or forced into whatever pleases management. That, and possibly the sense of uniqueness, being on a non-mainstream store.

The proper way to handle this would have been an announcement before or while the mails were being sent, preferably on the main page and in the forums, and have the email include a backlink to this. I don't get how one can still be so naive / arrogant to just assume their mails won't be spoofed, and users would have no reason to not trust them "it obviously is from us, why would anyone doubt that?". Sorry, the internet is not a garden, it's an outright battlefield with the users being the target / bounty / enemy, so there is good reason for skepticism and vigilance.

It can be assumed people know about Galaxy 2.0, it's hard to ignore even on purpose. It can also be assumed they chose not to upgrade for reasons, one of which likely is that Galaxy 2.0 makes for a worse experience than Galaxy 1.2 did. I recently switched to 1.2., hoping that Northgard multiplayer would work there (it didn't) and only went back to 2.0 because it failed to read the configuration on some games (which had been installed through Galaxy 2.0) and got stuck in update loops.
If I had insisted on staying with 1.2, I would have hard deleted and reinstalled the games but wanted not to waste GOGs already scarce bandwidth.

So, without good reasons, why would people switch? By now, we have been proven time and time again that "newer does not always mean better", and "new and cool features" just doesn't cut it if it doesn't work properly.

So, either please explain beforehand which unsafe or otherwise risky things got fixed, and how. If "none", then at least make the current "improved version" work reliably (i.e., fix the stuff that people have been reporting for months on end)!

Edit: I also notice that the Galaxy FAQ page still lists this: "Join the Open Beta, enjoy the app and share your feedback with us!". So, are you seriously blaming people for not switching over to a Beta that has reported unfixed issues despite numerous shared feedback? As things stand, if there were any security fixes, then they would need to be backported to the 1.2 branch instead of being exclusive to the 2.0 beta. But alas, there has been no mention of any fixes (security or otherwise), so... .

Sorry, but all this sneakiness growing around Galaxy 2.0 like ivy has made me seriously consider switching to playnite.

Do not forget to unsubscribe: https://www.gog.com/en/account/settings/subscriptions
All five.

Then if you do get suspicious emails you know its fraud.

If its important from GoG, put it on the web site.

I am unsubscribed to all of those and still received the email, which is a big reason for why I found it suspicious.

Why is there no way to unsubscribe from this? I've received this useless e-mail multiple times now!

Should be able to do this in your settings. Can also flag as spam in your email.

From: "GOG.COM" <newsletter@email3.gog.com>
Subject: GOG GALAXY requires an update
We noticed you're using an outdated version of the GOG GALAXY client.
You can easily fix that and start experiencing a host of improvements we've introduced.

I'm still not using the Galaxy Client.

1. Launch the client and log in.

I don't have the client to launch.

Great, so they did change the subject to something a little less ATTENTIONWARNINGDEATHIMMINENT, but it's still a lie: nothing requires an update; it can be "suggested", if anything. Not even "recommended" given the crappy state Galaxy is in ATM. In fact, I find it insulting to start sending out such emails while they know full well that their beloved Galaxy simply breaks left and right, especially in the most recent version. So... fix Galaxy first instead of pushing people to use a half-broken software product, please? And, while you're at it, maybe finally make a native Linux port so that Linux users could actually do what your DEATHIMMINENT mails ask for?