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I faced losing my account and had to contact gog support. They answered me in 2 days and I already thought that the dialogue would go quickly since they had already sent an answer and were waiting for mine, but after I sent confirmation that I was the owner of the account, the answers stopped coming and already as 5 days later there was no answer from the assistant. I tried to contact support 2 months ago, but there was no answer. Last week I tried again and they answered me, but now they are silent.

Tell me, can one of the moderators help me with this, I think that something is wrong and I'm afraid to remain without an answer and my account.

If suddenly help comes and this information may come in handy: ticket # 1290351
This question / problem has been solved by Ice_Mageimage
1. Change your privacy settings to allow chat messages from everyone.
2. Send a polite message with your support ticket number to a staff member like ponczo_

Forum posts made by staff members show up in blue text. Don't contact moderators, since they can only help with forum moderation.
avatar
Ice_Mage: 1. Change your privacy settings to allow chat messages from everyone.
2. Send a polite message with your support ticket number to a staff member like ponczo_

Forum posts made by staff members show up in blue text. Don't contact moderators, since they can only help with forum moderation.
Thank you very much for your help! :)