rojimboo: Ok, so far this has not been explained, so for those who don't know - Blizzard royally ticked off Diablo fans, especially Diablo 3 gamers.
Blizzcon that year was supposed to have a huge Diablo related announcement, and they got a bunch of people travelling all the way there, buying tickets, buying virtual passes to watch the show etc. basically making a huge deal out of it and profiting from it.
Then the announcement was a mobile Diablo game...yeah. Diablo Immortal or some nonsense.
Then a Blizz rep was addressing a room full of disappointed fans, and went 'Do you not have PHONES??'. It became the favourite phrase for disgruntled fans.
Many left Blizzard games that night - it was a total slap in the face after a year or two of neglect of D3 already. I was actually one of them, haven't logged into BattleNet for a couple years or so now.
Path of Exile is superior in all aspects anyways. Apart from the multiplayer teamwork.
was the reason for the boycott.