Posted December 27, 2015
Barnell: The battery is not holding a charge or charging. Lenovo thinks it could either be the cord, Motherboard or battery.
Brasas: As others said, just take the HDD out. Discuss with support how to do it so it does not void the warranty. I've had some dealings with HP when my hard drive failed, or when my CPU had issues, and they wiped my Hard drive even though it wasn't the problem, quite annoying. One thing they did do is offer for $80 to burn my data to a DVD...
Curiously one of the requirements when returning the computer (to HP) for testing/repair was to give them my password, which of course would bypass the encryption some people have suggested as the key is based on your password.