Posted October 04, 2019
Well, to track and make something useful with my problem in this thread. The problems was not on Gog's side, today I have to confirm that.
Finally I did a ticket to support team, like suggested, and they confirm that my problem in that day was caused by Paypal, and they made the refund automatically by their side (I'm not the only case I suppose).
The refund has take full theree days to return. I was waiting to confirm the case and make this kind of update. So if anybody have similar issue, just be more patient than normal.
So apparently, the poblem wasn't the same that is exposed in this thread. When I was postting my case, I was just simply assuming on first impression, my fault on that.
Yes, I know, is just I was very lost on this because... you know, making a quick search I was assuming things.
Finally I did a ticket to support team, like suggested, and they confirm that my problem in that day was caused by Paypal, and they made the refund automatically by their side (I'm not the only case I suppose).
The refund has take full theree days to return. I was waiting to confirm the case and make this kind of update. So if anybody have similar issue, just be more patient than normal.
So apparently, the poblem wasn't the same that is exposed in this thread. When I was postting my case, I was just simply assuming on first impression, my fault on that.
Yes, I know, is just I was very lost on this because... you know, making a quick search I was assuming things.