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Not sure where to put this.

tl:dr got a new computer, installed GOG. GOG doing its 2 step verification says it sent a 4 digit code to email (double checked and it's correct), but here 24 hours later no email.

Tried logging into support page on current computer to file ticket. Wants to send me yet again a 4 digit code now because I tried to log in from new computer. 1 hour later and again no code.

Any clues on how to get around this?
Post edited December 24, 2019 by Philwd
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Philwd: Not sure where to put this.

tl:dr got a new computer, installed GOG. GOG doing its 2 step verification says it sent a 4 digit code to email (double checked and it's correct), but here 24 hours later no email.

Tried logging into support page on current computer to file ticket. Wants to send me yet again a 4 digit code now because I tried to log in from new computer. 1 hour later and again no code.

Any clues on how to get around this?
There are a few possibilties:
1. The GOG email server didn't send the verification emails (bugged)
2. The GOG email server DID send the verification emails, and:
a. You spam filter caught and hid the emails; or
b. You are mistaken over which email address the verification codes goes to

I don't know whether you're using an email client or not, but log into your email account using a web portal and check the spam/junk folder.
Post edited December 25, 2019 by Braggadar
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Braggadar: There are a few possibilties:
1. The GOG email server didn't send the verification emails (bugged)
2. The GOG email server DID send the verification emails, and:
a. You spam filter caught and hid the emails; or
b. You are mistaken over which email address the verification codes goes to

I don't know whether you're using an email client or not, but log into your email account using a web portal and check the spam/junk folder.
https://support.gog.com/hc/en-us/articles/115003660533-What-is-two-step-login-and-how-does-it-work-?product=galaxy
They don't mention it, but I don't expect GOG to educate people on how email works or to mention that company email servers aren't perfect.